The relationship between effective listening skills towards employee’s job performance at Pejabat Daerah Kemaman, Terengganu / Ristu Izana Kamaludin

This research was about the effective listening skills that gave impacts towards the employee's job performance. The main objective was to study whether there was a relationship between the independent variable (effective listening skills) and dependent variable (employee's job performance...

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Main Author:	Kamaludin, Ristu Izana
Format:	Thesis
Language:	English
Published:	2014
Subjects:	Labor Work environment
Online Access:	https://ir.uitm.edu.my/id/eprint/94438/1/94438.PDF
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id	my-uitm-ir.94438
record_format	uketd_dc
spelling	my-uitm-ir.944382024-07-24T16:07:55Z The relationship between effective listening skills towards employee’s job performance at Pejabat Daerah Kemaman, Terengganu / Ristu Izana Kamaludin 2014 Kamaludin, Ristu Izana Labor. Work environment Organizational effectiveness. Performance measurement This research was about the effective listening skills that gave impacts towards the employee's job performance. The main objective was to study whether there was a relationship between the independent variable (effective listening skills) and dependent variable (employee's job performance). I was using the employees from middle and lower level management of Pejabat Daerah Kemaman as my sample for this research. From the population of this study. I have selected 10 per cent from the 100 employees in Pejabat Daerah Kemaman which was about 42 peoples as a sample size. For this research. I was using probability sampling which was simple random sampling. I was using this technique because it is a simple way to distribute questionnaires to the respondents. Thus, I used questionnaire as my method in order to conduct this research. 42 questionnaires have been distributed to the respondents and all of them have returned back the completed questionnaires. There were three section (Section A, B, and C) in the questionnaire and was developed in bilingual. I was using five-point likert scale to represent the respondent's response towards the questionnaires. Statistical Package of Social science (SPSS) software of Version 21 was being used to analyse the data. This study focused more on correlational research, so, the numerical index called correlation coefficient has been used to measure the relationship between variables. After the analysis has been done, I find that there is a significant relationship between effective listening skills towards employee's job performance. In addition, the findings of this research will let the middle and lower level employees knew about the positive impacts of effective listening skills that affect their job performance. As a conclusion, the employees of Pejabat Daerah Kemaman perceive the effective listening ski11s at their workplace. From the findings, I would like to recommend that they have to maintain the skills because listening skills can contribute to their work success and is a key of effective communication. By practising and using this skill continuously, their work will have higher quality and more effective. 2014 Thesis https://ir.uitm.edu.my/id/eprint/94438/ https://ir.uitm.edu.my/id/eprint/94438/1/94438.PDF text en public degree Universiti Teknologi MARA Pahang Faculty of Business Management
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
topic	Labor Work environment Labor Work environment
spellingShingle	Labor Work environment Labor Work environment Kamaludin, Ristu Izana The relationship between effective listening skills towards employee’s job performance at Pejabat Daerah Kemaman, Terengganu / Ristu Izana Kamaludin
description	This research was about the effective listening skills that gave impacts towards the employee's job performance. The main objective was to study whether there was a relationship between the independent variable (effective listening skills) and dependent variable (employee's job performance). I was using the employees from middle and lower level management of Pejabat Daerah Kemaman as my sample for this research. From the population of this study. I have selected 10 per cent from the 100 employees in Pejabat Daerah Kemaman which was about 42 peoples as a sample size. For this research. I was using probability sampling which was simple random sampling. I was using this technique because it is a simple way to distribute questionnaires to the respondents. Thus, I used questionnaire as my method in order to conduct this research. 42 questionnaires have been distributed to the respondents and all of them have returned back the completed questionnaires. There were three section (Section A, B, and C) in the questionnaire and was developed in bilingual. I was using five-point likert scale to represent the respondent's response towards the questionnaires. Statistical Package of Social science (SPSS) software of Version 21 was being used to analyse the data. This study focused more on correlational research, so, the numerical index called correlation coefficient has been used to measure the relationship between variables. After the analysis has been done, I find that there is a significant relationship between effective listening skills towards employee's job performance. In addition, the findings of this research will let the middle and lower level employees knew about the positive impacts of effective listening skills that affect their job performance. As a conclusion, the employees of Pejabat Daerah Kemaman perceive the effective listening ski11s at their workplace. From the findings, I would like to recommend that they have to maintain the skills because listening skills can contribute to their work success and is a key of effective communication. By practising and using this skill continuously, their work will have higher quality and more effective.
format	Thesis
qualification_level	Bachelor degree
author	Kamaludin, Ristu Izana
author_facet	Kamaludin, Ristu Izana
author_sort	Kamaludin, Ristu Izana
title	The relationship between effective listening skills towards employee’s job performance at Pejabat Daerah Kemaman, Terengganu / Ristu Izana Kamaludin
title_short	The relationship between effective listening skills towards employee’s job performance at Pejabat Daerah Kemaman, Terengganu / Ristu Izana Kamaludin
title_full	The relationship between effective listening skills towards employee’s job performance at Pejabat Daerah Kemaman, Terengganu / Ristu Izana Kamaludin
title_fullStr	The relationship between effective listening skills towards employee’s job performance at Pejabat Daerah Kemaman, Terengganu / Ristu Izana Kamaludin
title_full_unstemmed	The relationship between effective listening skills towards employee’s job performance at Pejabat Daerah Kemaman, Terengganu / Ristu Izana Kamaludin
title_sort	relationship between effective listening skills towards employee’s job performance at pejabat daerah kemaman, terengganu / ristu izana kamaludin
granting_institution	Universiti Teknologi MARA Pahang
granting_department	Faculty of Business Management
publishDate	2014
url	https://ir.uitm.edu.my/id/eprint/94438/1/94438.PDF
_version_	1811768797562929152

The relationship between effective listening skills towards employee’s job performance at Pejabat Daerah Kemaman, Terengganu / Ristu Izana Kamaludin

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