Examining the link between employee engagement, job satisfaction and organizational commitment among non-academic staff in UiTM Campus Samarahan and Campus Samarahan 2 / Fitri Fahiza Bunsu and Nur Atira Mohamad

This study delves into the complex interplay between employee engagement, job satisfaction, and organizational commitment among non-academic staff at UiTM Campus Samarahan and Campus Samarahan 2. The study on employee engagement, job satisfaction, and organizational commitment identifies gaps suppor...

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Main Authors: Bunsu, Fitri Fahiza, Mohamad, Nur Atira
Format: Thesis
Language:English
Published: 2024
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Online Access:https://ir.uitm.edu.my/id/eprint/95030/1/95030.pdf
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spelling my-uitm-ir.950302024-05-12T08:20:27Z Examining the link between employee engagement, job satisfaction and organizational commitment among non-academic staff in UiTM Campus Samarahan and Campus Samarahan 2 / Fitri Fahiza Bunsu and Nur Atira Mohamad 2024 Bunsu, Fitri Fahiza Mohamad, Nur Atira Personnel management. Employment management Job satisfaction This study delves into the complex interplay between employee engagement, job satisfaction, and organizational commitment among non-academic staff at UiTM Campus Samarahan and Campus Samarahan 2. The study on employee engagement, job satisfaction, and organizational commitment identifies gaps supported by evidence from literature reviews, encompassing theoretical, population, knowledge, and empirical gaps. The primary objective is to clarify the degree to which these elements are interconnected and impact the dynamics of the workplace. This cross-sectional study included 190 non-academic staff from UITM Cawangan Sarawak Campus Samarahan and UiTM Cawangan Sarawak Campus Samarahan 2. The participants were selected by stratified random sampling. The instrument was used for data collection using a self-administered survey questionnaire distributed physically to non-academic staff members at both UiTM campuses. The questionnaire consisting of four parts: socio-demographic background, work engagement-work and welI-being (UWES-9), job satisfaction survey (JSS) and organizational commitment questionnaire (OCQ) whereby the data were analysed through descriptive analysis, Pearson Correlation and simple linear regression and analysis of variance (ANOVA). The findings reveal significant correlations between heightened employee engagement and job satisfaction, leading to a positive impact on organizational commitment. Moreover, our research has shown that there is no significant relationship between vigor and organizational commitment. Next, our results indicate that the coefficient for pay satisfaction is not statistically significant. Lastly, there is no significant difference in organizational commitment of non­-academic staff at UiTM Campus Samarahan and Campus Samarahan 2 based on length of service. Our study challenges the commonly accepted ideas and emphasizes the importance of understanding how employee engagement, job satisfaction and organizational commitment interact in different organizational settings. Further research is needed to explore the specific factors causing these differences in our study. 2024 Thesis https://ir.uitm.edu.my/id/eprint/95030/ https://ir.uitm.edu.my/id/eprint/95030/1/95030.pdf text en public degree Universiti Teknologi MARA, Sarawak Faculty of Administrative Science and Policy Studies
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
topic Personnel management
Employment management
Job satisfaction
spellingShingle Personnel management
Employment management
Job satisfaction
Bunsu, Fitri Fahiza
Mohamad, Nur Atira
Examining the link between employee engagement, job satisfaction and organizational commitment among non-academic staff in UiTM Campus Samarahan and Campus Samarahan 2 / Fitri Fahiza Bunsu and Nur Atira Mohamad
description This study delves into the complex interplay between employee engagement, job satisfaction, and organizational commitment among non-academic staff at UiTM Campus Samarahan and Campus Samarahan 2. The study on employee engagement, job satisfaction, and organizational commitment identifies gaps supported by evidence from literature reviews, encompassing theoretical, population, knowledge, and empirical gaps. The primary objective is to clarify the degree to which these elements are interconnected and impact the dynamics of the workplace. This cross-sectional study included 190 non-academic staff from UITM Cawangan Sarawak Campus Samarahan and UiTM Cawangan Sarawak Campus Samarahan 2. The participants were selected by stratified random sampling. The instrument was used for data collection using a self-administered survey questionnaire distributed physically to non-academic staff members at both UiTM campuses. The questionnaire consisting of four parts: socio-demographic background, work engagement-work and welI-being (UWES-9), job satisfaction survey (JSS) and organizational commitment questionnaire (OCQ) whereby the data were analysed through descriptive analysis, Pearson Correlation and simple linear regression and analysis of variance (ANOVA). The findings reveal significant correlations between heightened employee engagement and job satisfaction, leading to a positive impact on organizational commitment. Moreover, our research has shown that there is no significant relationship between vigor and organizational commitment. Next, our results indicate that the coefficient for pay satisfaction is not statistically significant. Lastly, there is no significant difference in organizational commitment of non­-academic staff at UiTM Campus Samarahan and Campus Samarahan 2 based on length of service. Our study challenges the commonly accepted ideas and emphasizes the importance of understanding how employee engagement, job satisfaction and organizational commitment interact in different organizational settings. Further research is needed to explore the specific factors causing these differences in our study.
format Thesis
qualification_level Bachelor degree
author Bunsu, Fitri Fahiza
Mohamad, Nur Atira
author_facet Bunsu, Fitri Fahiza
Mohamad, Nur Atira
author_sort Bunsu, Fitri Fahiza
title Examining the link between employee engagement, job satisfaction and organizational commitment among non-academic staff in UiTM Campus Samarahan and Campus Samarahan 2 / Fitri Fahiza Bunsu and Nur Atira Mohamad
title_short Examining the link between employee engagement, job satisfaction and organizational commitment among non-academic staff in UiTM Campus Samarahan and Campus Samarahan 2 / Fitri Fahiza Bunsu and Nur Atira Mohamad
title_full Examining the link between employee engagement, job satisfaction and organizational commitment among non-academic staff in UiTM Campus Samarahan and Campus Samarahan 2 / Fitri Fahiza Bunsu and Nur Atira Mohamad
title_fullStr Examining the link between employee engagement, job satisfaction and organizational commitment among non-academic staff in UiTM Campus Samarahan and Campus Samarahan 2 / Fitri Fahiza Bunsu and Nur Atira Mohamad
title_full_unstemmed Examining the link between employee engagement, job satisfaction and organizational commitment among non-academic staff in UiTM Campus Samarahan and Campus Samarahan 2 / Fitri Fahiza Bunsu and Nur Atira Mohamad
title_sort examining the link between employee engagement, job satisfaction and organizational commitment among non-academic staff in uitm campus samarahan and campus samarahan 2 / fitri fahiza bunsu and nur atira mohamad
granting_institution Universiti Teknologi MARA, Sarawak
granting_department Faculty of Administrative Science and Policy Studies
publishDate 2024
url https://ir.uitm.edu.my/id/eprint/95030/1/95030.pdf
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