A study on customer satisfaction at Kopasar check out counter / Jal Shahrul Hafiz Bassari
The purpose of this study is to measure customer satisfaction at Kopasar checkout counter by looking into wide aspect of attitudes and motivation towards Retail Urus Point of Sales system thus to make comparable among these elements towards a single conclusion. The concept of customer satisfaction,...
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1999
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Online Access: | https://ir.uitm.edu.my/id/eprint/95447/1/95447.pdf |
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my-uitm-ir.954472024-05-23T01:49:27Z A study on customer satisfaction at Kopasar check out counter / Jal Shahrul Hafiz Bassari 1999 Bassari, Jal Shahrul Hafiz Consumer satisfaction The purpose of this study is to measure customer satisfaction at Kopasar checkout counter by looking into wide aspect of attitudes and motivation towards Retail Urus Point of Sales system thus to make comparable among these elements towards a single conclusion. The concept of customer satisfaction, attitudes and motivation are discussed in chapter two of literature review and have been used as guideline towards the basis of the study. 1999 Thesis https://ir.uitm.edu.my/id/eprint/95447/ https://ir.uitm.edu.my/id/eprint/95447/1/95447.pdf text en public degree Universiti Teknologi MARA (UiTM) Faculty of Business and Management Putit, Lennora |
institution |
Universiti Teknologi MARA |
collection |
UiTM Institutional Repository |
language |
English |
advisor |
Putit, Lennora |
topic |
Consumer satisfaction |
spellingShingle |
Consumer satisfaction Bassari, Jal Shahrul Hafiz A study on customer satisfaction at Kopasar check out counter / Jal Shahrul Hafiz Bassari |
description |
The purpose of this study is to measure customer satisfaction at Kopasar checkout counter by looking into wide aspect of attitudes and motivation towards Retail Urus Point of Sales system thus to make comparable among these elements towards a single conclusion. The concept of customer satisfaction, attitudes and motivation are discussed in chapter two of literature review and have been used as guideline towards the basis of the study. |
format |
Thesis |
qualification_level |
Bachelor degree |
author |
Bassari, Jal Shahrul Hafiz |
author_facet |
Bassari, Jal Shahrul Hafiz |
author_sort |
Bassari, Jal Shahrul Hafiz |
title |
A study on customer satisfaction at Kopasar check out counter / Jal Shahrul Hafiz Bassari |
title_short |
A study on customer satisfaction at Kopasar check out counter / Jal Shahrul Hafiz Bassari |
title_full |
A study on customer satisfaction at Kopasar check out counter / Jal Shahrul Hafiz Bassari |
title_fullStr |
A study on customer satisfaction at Kopasar check out counter / Jal Shahrul Hafiz Bassari |
title_full_unstemmed |
A study on customer satisfaction at Kopasar check out counter / Jal Shahrul Hafiz Bassari |
title_sort |
study on customer satisfaction at kopasar check out counter / jal shahrul hafiz bassari |
granting_institution |
Universiti Teknologi MARA (UiTM) |
granting_department |
Faculty of Business and Management |
publishDate |
1999 |
url |
https://ir.uitm.edu.my/id/eprint/95447/1/95447.pdf |
_version_ |
1804889957690507264 |