A study on customer satisfaction at Kopasar check out counter / Jal Shahrul Hafiz Bassari

The purpose of this study is to measure customer satisfaction at Kopasar checkout counter by looking into wide aspect of attitudes and motivation towards Retail Urus Point of Sales system thus to make comparable among these elements towards a single conclusion. The concept of customer satisfaction,...

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Main Author: Bassari, Jal Shahrul Hafiz
Format: Thesis
Language:English
Published: 1999
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/95447/1/95447.pdf
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spelling my-uitm-ir.954472024-05-23T01:49:27Z A study on customer satisfaction at Kopasar check out counter / Jal Shahrul Hafiz Bassari 1999 Bassari, Jal Shahrul Hafiz Consumer satisfaction The purpose of this study is to measure customer satisfaction at Kopasar checkout counter by looking into wide aspect of attitudes and motivation towards Retail Urus Point of Sales system thus to make comparable among these elements towards a single conclusion. The concept of customer satisfaction, attitudes and motivation are discussed in chapter two of literature review and have been used as guideline towards the basis of the study. 1999 Thesis https://ir.uitm.edu.my/id/eprint/95447/ https://ir.uitm.edu.my/id/eprint/95447/1/95447.pdf text en public degree Universiti Teknologi MARA (UiTM) Faculty of Business and Management Putit, Lennora
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Putit, Lennora
topic Consumer satisfaction
spellingShingle Consumer satisfaction
Bassari, Jal Shahrul Hafiz
A study on customer satisfaction at Kopasar check out counter / Jal Shahrul Hafiz Bassari
description The purpose of this study is to measure customer satisfaction at Kopasar checkout counter by looking into wide aspect of attitudes and motivation towards Retail Urus Point of Sales system thus to make comparable among these elements towards a single conclusion. The concept of customer satisfaction, attitudes and motivation are discussed in chapter two of literature review and have been used as guideline towards the basis of the study.
format Thesis
qualification_level Bachelor degree
author Bassari, Jal Shahrul Hafiz
author_facet Bassari, Jal Shahrul Hafiz
author_sort Bassari, Jal Shahrul Hafiz
title A study on customer satisfaction at Kopasar check out counter / Jal Shahrul Hafiz Bassari
title_short A study on customer satisfaction at Kopasar check out counter / Jal Shahrul Hafiz Bassari
title_full A study on customer satisfaction at Kopasar check out counter / Jal Shahrul Hafiz Bassari
title_fullStr A study on customer satisfaction at Kopasar check out counter / Jal Shahrul Hafiz Bassari
title_full_unstemmed A study on customer satisfaction at Kopasar check out counter / Jal Shahrul Hafiz Bassari
title_sort study on customer satisfaction at kopasar check out counter / jal shahrul hafiz bassari
granting_institution Universiti Teknologi MARA (UiTM)
granting_department Faculty of Business and Management
publishDate 1999
url https://ir.uitm.edu.my/id/eprint/95447/1/95447.pdf
_version_ 1804889957690507264