A study on the customers satisfaction towards J-Card at Jaya Jusco Bandar Baru Klang / Hamiza Othman

Responding to the rapidly changing in retailing nowadays, Jaya JUSCO has grown tremendously to become one of the well known companies which provides a wide range of product and services in order to satisfy the needs of Malaysian customers. This scope of study will focus on the customers' satis...

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主要作者: Othman, Hamiza
格式: Thesis
語言:English
出版: 1998
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在線閱讀:https://ir.uitm.edu.my/id/eprint/95448/1/95448.pdf
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總結:Responding to the rapidly changing in retailing nowadays, Jaya JUSCO has grown tremendously to become one of the well known companies which provides a wide range of product and services in order to satisfy the needs of Malaysian customers. This scope of study will focus on the customers' satisfaction towards the J - Card which emphasize on the problems of the card and the overall implementation of the card from the customer point of view.