A study on the customers satisfaction towards J-Card at Jaya Jusco Bandar Baru Klang / Hamiza Othman
Responding to the rapidly changing in retailing nowadays, Jaya JUSCO has grown tremendously to become one of the well known companies which provides a wide range of product and services in order to satisfy the needs of Malaysian customers. This scope of study will focus on the customers' satis...
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| 格式: | Thesis |
| 语言: | English |
| 出版: |
1998
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| 主题: | |
| 在线阅读: | https://ir.uitm.edu.my/id/eprint/95448/1/95448.pdf |
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| 总结: | Responding to the rapidly changing in retailing nowadays, Jaya JUSCO has grown tremendously to become one of the well known companies which provides a wide range of product and services in order to satisfy the needs of Malaysian customers. This scope of study will focus on the customers'
satisfaction towards the J - Card which emphasize on the problems of the card and the overall implementation of the card from the customer point of view. |
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