A study on the customers satisfaction towards J-Card at Jaya Jusco Bandar Baru Klang / Hamiza Othman

Responding to the rapidly changing in retailing nowadays, Jaya JUSCO has grown tremendously to become one of the well known companies which provides a wide range of product and services in order to satisfy the needs of Malaysian customers. This scope of study will focus on the customers' satis...

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Main Author: Othman, Hamiza
Format: Thesis
Language:English
Published: 1998
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/95448/1/95448.pdf
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id my-uitm-ir.95448
record_format uketd_dc
spelling my-uitm-ir.954482024-05-23T01:48:31Z A study on the customers satisfaction towards J-Card at Jaya Jusco Bandar Baru Klang / Hamiza Othman 1998 Othman, Hamiza Consumer satisfaction Responding to the rapidly changing in retailing nowadays, Jaya JUSCO has grown tremendously to become one of the well known companies which provides a wide range of product and services in order to satisfy the needs of Malaysian customers. This scope of study will focus on the customers' satisfaction towards the J - Card which emphasize on the problems of the card and the overall implementation of the card from the customer point of view. 1998 Thesis https://ir.uitm.edu.my/id/eprint/95448/ https://ir.uitm.edu.my/id/eprint/95448/1/95448.pdf text en public degree Universiti Teknologi MARA (UiTM) Faculty of Business and Management Abdul Aziz, Norliah
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Abdul Aziz, Norliah
topic Consumer satisfaction
spellingShingle Consumer satisfaction
Othman, Hamiza
A study on the customers satisfaction towards J-Card at Jaya Jusco Bandar Baru Klang / Hamiza Othman
description Responding to the rapidly changing in retailing nowadays, Jaya JUSCO has grown tremendously to become one of the well known companies which provides a wide range of product and services in order to satisfy the needs of Malaysian customers. This scope of study will focus on the customers' satisfaction towards the J - Card which emphasize on the problems of the card and the overall implementation of the card from the customer point of view.
format Thesis
qualification_level Bachelor degree
author Othman, Hamiza
author_facet Othman, Hamiza
author_sort Othman, Hamiza
title A study on the customers satisfaction towards J-Card at Jaya Jusco Bandar Baru Klang / Hamiza Othman
title_short A study on the customers satisfaction towards J-Card at Jaya Jusco Bandar Baru Klang / Hamiza Othman
title_full A study on the customers satisfaction towards J-Card at Jaya Jusco Bandar Baru Klang / Hamiza Othman
title_fullStr A study on the customers satisfaction towards J-Card at Jaya Jusco Bandar Baru Klang / Hamiza Othman
title_full_unstemmed A study on the customers satisfaction towards J-Card at Jaya Jusco Bandar Baru Klang / Hamiza Othman
title_sort study on the customers satisfaction towards j-card at jaya jusco bandar baru klang / hamiza othman
granting_institution Universiti Teknologi MARA (UiTM)
granting_department Faculty of Business and Management
publishDate 1998
url https://ir.uitm.edu.my/id/eprint/95448/1/95448.pdf
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