A study of the effectiveness of training program in Bank Kerjasama Rakyat Malaysia Berhad based on employees' perceptions / Intan Nur Hafizah Mat Nawi

The purpose of this study is to identify the effectiveness of training program in Bank Kerjasama Rakyat Malaysia Berhad. This study investigates the most use of training techniques either of information distribution technique, simulation technique or on-the-job training technique. The questionnaires...

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Main Author: Mat Nawi, Intan Nur Hafizah
Format: Thesis
Language:English
Published: 2016
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/95782/1/95782.PDF
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spelling my-uitm-ir.957822024-08-25T03:35:20Z A study of the effectiveness of training program in Bank Kerjasama Rakyat Malaysia Berhad based on employees' perceptions / Intan Nur Hafizah Mat Nawi 2016 Mat Nawi, Intan Nur Hafizah Organizational effectiveness. Performance measurement Support services The purpose of this study is to identify the effectiveness of training program in Bank Kerjasama Rakyat Malaysia Berhad. This study investigates the most use of training techniques either of information distribution technique, simulation technique or on-the-job training technique. The questionnaires had been distributed randomly to the employees in Bank Kerjasama Rakyat Malaysia Berhad. The population for this study was 110, and sample size that being used based on Krejcie & Morgan table from a given population was 86 respondents. After collected the questionnaires from the respondents, the data had been analyzed by using Statistical Packages for the Social Sciences (SPSS) version 20 to get the results. Based on the findings, most of respondents choose on-the-job training technique as the mostly training program practiced in Bank Kerjasama Rakyat Malaysia Berhad. The findings also show that the level of the effectiveness of training program is good. The researcher suggested that simulation training technique also should be used to train employees by using advance technology besides it can improve the employees' skills and knowledge. 2016 Thesis https://ir.uitm.edu.my/id/eprint/95782/ https://ir.uitm.edu.my/id/eprint/95782/1/95782.PDF text en public degree Universiti Teknologi MARA Pahang Faculty of Business Management
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
topic Organizational effectiveness
Performance measurement
Support services
spellingShingle Organizational effectiveness
Performance measurement
Support services
Mat Nawi, Intan Nur Hafizah
A study of the effectiveness of training program in Bank Kerjasama Rakyat Malaysia Berhad based on employees' perceptions / Intan Nur Hafizah Mat Nawi
description The purpose of this study is to identify the effectiveness of training program in Bank Kerjasama Rakyat Malaysia Berhad. This study investigates the most use of training techniques either of information distribution technique, simulation technique or on-the-job training technique. The questionnaires had been distributed randomly to the employees in Bank Kerjasama Rakyat Malaysia Berhad. The population for this study was 110, and sample size that being used based on Krejcie & Morgan table from a given population was 86 respondents. After collected the questionnaires from the respondents, the data had been analyzed by using Statistical Packages for the Social Sciences (SPSS) version 20 to get the results. Based on the findings, most of respondents choose on-the-job training technique as the mostly training program practiced in Bank Kerjasama Rakyat Malaysia Berhad. The findings also show that the level of the effectiveness of training program is good. The researcher suggested that simulation training technique also should be used to train employees by using advance technology besides it can improve the employees' skills and knowledge.
format Thesis
qualification_level Bachelor degree
author Mat Nawi, Intan Nur Hafizah
author_facet Mat Nawi, Intan Nur Hafizah
author_sort Mat Nawi, Intan Nur Hafizah
title A study of the effectiveness of training program in Bank Kerjasama Rakyat Malaysia Berhad based on employees' perceptions / Intan Nur Hafizah Mat Nawi
title_short A study of the effectiveness of training program in Bank Kerjasama Rakyat Malaysia Berhad based on employees' perceptions / Intan Nur Hafizah Mat Nawi
title_full A study of the effectiveness of training program in Bank Kerjasama Rakyat Malaysia Berhad based on employees' perceptions / Intan Nur Hafizah Mat Nawi
title_fullStr A study of the effectiveness of training program in Bank Kerjasama Rakyat Malaysia Berhad based on employees' perceptions / Intan Nur Hafizah Mat Nawi
title_full_unstemmed A study of the effectiveness of training program in Bank Kerjasama Rakyat Malaysia Berhad based on employees' perceptions / Intan Nur Hafizah Mat Nawi
title_sort study of the effectiveness of training program in bank kerjasama rakyat malaysia berhad based on employees' perceptions / intan nur hafizah mat nawi
granting_institution Universiti Teknologi MARA Pahang
granting_department Faculty of Business Management
publishDate 2016
url https://ir.uitm.edu.my/id/eprint/95782/1/95782.PDF
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