A study on the relationship between total quality management (TQM) practices and employee innovation / Suraya Ismail

The purpose of this study is to investigate the relationships between six factors of TQM practices and the employee's innovation. The six factors of TQM practices are leadership, strategic planning, customer focus, information & analysis, people management and process management. Method use...

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Main Author:	Ismail, Suraya
Format:	Thesis
Language:	English
Published:	2016
Subjects:	Technological innovations
Online Access:	https://ir.uitm.edu.my/id/eprint/95965/1/95965.PDF
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id	my-uitm-ir.95965
record_format	uketd_dc
spelling	my-uitm-ir.959652024-08-26T01:56:58Z A study on the relationship between total quality management (TQM) practices and employee innovation / Suraya Ismail 2016 Ismail, Suraya Technological innovations Total quality management. Benchmarking The purpose of this study is to investigate the relationships between six factors of TQM practices and the employee's innovation. The six factors of TQM practices are leadership, strategic planning, customer focus, information & analysis, people management and process management. Method used for this study is correlational research in order to examine the relationship between variables. Simple random sampling has been applied as a sampling technique that used in this study with 56 respondents as the sample size which from all department at Universiti Tenaga Nasional (UNITEN) Kampus Sultan Haji Ahmad Shah (KSHAS). The finding result shows all the factors of TQM practices have significant relationship towards employee's innovation. People management is most influence employee innovation because it has the less mean and closest to become the high influencing variable. 2016 Thesis https://ir.uitm.edu.my/id/eprint/95965/ https://ir.uitm.edu.my/id/eprint/95965/1/95965.PDF text en public degree Universiti Teknologi MARA Pahang Faculty of Business Management
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
topic	Technological innovations Technological innovations
spellingShingle	Technological innovations Technological innovations Ismail, Suraya A study on the relationship between total quality management (TQM) practices and employee innovation / Suraya Ismail
description	The purpose of this study is to investigate the relationships between six factors of TQM practices and the employee's innovation. The six factors of TQM practices are leadership, strategic planning, customer focus, information & analysis, people management and process management. Method used for this study is correlational research in order to examine the relationship between variables. Simple random sampling has been applied as a sampling technique that used in this study with 56 respondents as the sample size which from all department at Universiti Tenaga Nasional (UNITEN) Kampus Sultan Haji Ahmad Shah (KSHAS). The finding result shows all the factors of TQM practices have significant relationship towards employee's innovation. People management is most influence employee innovation because it has the less mean and closest to become the high influencing variable.
format	Thesis
qualification_level	Bachelor degree
author	Ismail, Suraya
author_facet	Ismail, Suraya
author_sort	Ismail, Suraya
title	A study on the relationship between total quality management (TQM) practices and employee innovation / Suraya Ismail
title_short	A study on the relationship between total quality management (TQM) practices and employee innovation / Suraya Ismail
title_full	A study on the relationship between total quality management (TQM) practices and employee innovation / Suraya Ismail
title_fullStr	A study on the relationship between total quality management (TQM) practices and employee innovation / Suraya Ismail
title_full_unstemmed	A study on the relationship between total quality management (TQM) practices and employee innovation / Suraya Ismail
title_sort	study on the relationship between total quality management (tqm) practices and employee innovation / suraya ismail
granting_institution	Universiti Teknologi MARA Pahang
granting_department	Faculty of Business Management
publishDate	2016
url	https://ir.uitm.edu.my/id/eprint/95965/1/95965.PDF
_version_	1811768838742605824

A study on the relationship between total quality management (TQM) practices and employee innovation / Suraya Ismail

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