Customer profiling using K-means clustering method / Nik Asyraniasna Nik Mohd Asri

Businesses must understand customer behavior in today's ever-changing business environment in order to properly customize their marketing strategy. With the use of the K-means clustering approach, this research seeks to improve customer profiling by allowing businesses to divide their customers...

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Main Author: Nik Mohd Asri, Nik Asyraniasna
Format: Thesis
Language:English
Published: 2024
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Online Access:https://ir.uitm.edu.my/id/eprint/95993/1/95993.pdf
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spelling my-uitm-ir.959932024-05-30T09:06:23Z Customer profiling using K-means clustering method / Nik Asyraniasna Nik Mohd Asri 2024 Nik Mohd Asri, Nik Asyraniasna Algorithms Businesses must understand customer behavior in today's ever-changing business environment in order to properly customize their marketing strategy. With the use of the K-means clustering approach, this research seeks to improve customer profiling by allowing businesses to divide their customers into discrete groups according to shared behaviors and preferences. Through the analysis of various customer data sets, such as people, products, promotion, place, the K-means algorithm can detect clusters that correspond to consistent client groups. The next phase of the project will concentrate on creating a thorough customer profiling system that makes use of these clusters to produce insightful data on customer preferences. This will allow companies to create customized marketing campaigns that appeal to certain target customers. By providing more relevant content, this strategy not only increases customer satisfaction but also improves marketing effectiveness and boosts conversion rates. In order to facilitate smooth business interactions with the profiling system, the project will incorporate the K-means clustering technique for consumer segmentation and optimize it. The end goal is to provide organizations with an effective tool that helps them better understand their customer segments, enabling them to develop more individualized and successful communication strategies in the context of a competitive market. 2024 Thesis https://ir.uitm.edu.my/id/eprint/95993/ https://ir.uitm.edu.my/id/eprint/95993/1/95993.pdf text en public degree Universiti Teknologi MARA, Terengganu College of Computing, Informatics and Mathematics Sakamat, Norzehan
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Sakamat, Norzehan
topic Algorithms
spellingShingle Algorithms
Nik Mohd Asri, Nik Asyraniasna
Customer profiling using K-means clustering method / Nik Asyraniasna Nik Mohd Asri
description Businesses must understand customer behavior in today's ever-changing business environment in order to properly customize their marketing strategy. With the use of the K-means clustering approach, this research seeks to improve customer profiling by allowing businesses to divide their customers into discrete groups according to shared behaviors and preferences. Through the analysis of various customer data sets, such as people, products, promotion, place, the K-means algorithm can detect clusters that correspond to consistent client groups. The next phase of the project will concentrate on creating a thorough customer profiling system that makes use of these clusters to produce insightful data on customer preferences. This will allow companies to create customized marketing campaigns that appeal to certain target customers. By providing more relevant content, this strategy not only increases customer satisfaction but also improves marketing effectiveness and boosts conversion rates. In order to facilitate smooth business interactions with the profiling system, the project will incorporate the K-means clustering technique for consumer segmentation and optimize it. The end goal is to provide organizations with an effective tool that helps them better understand their customer segments, enabling them to develop more individualized and successful communication strategies in the context of a competitive market.
format Thesis
qualification_level Bachelor degree
author Nik Mohd Asri, Nik Asyraniasna
author_facet Nik Mohd Asri, Nik Asyraniasna
author_sort Nik Mohd Asri, Nik Asyraniasna
title Customer profiling using K-means clustering method / Nik Asyraniasna Nik Mohd Asri
title_short Customer profiling using K-means clustering method / Nik Asyraniasna Nik Mohd Asri
title_full Customer profiling using K-means clustering method / Nik Asyraniasna Nik Mohd Asri
title_fullStr Customer profiling using K-means clustering method / Nik Asyraniasna Nik Mohd Asri
title_full_unstemmed Customer profiling using K-means clustering method / Nik Asyraniasna Nik Mohd Asri
title_sort customer profiling using k-means clustering method / nik asyraniasna nik mohd asri
granting_institution Universiti Teknologi MARA, Terengganu
granting_department College of Computing, Informatics and Mathematics
publishDate 2024
url https://ir.uitm.edu.my/id/eprint/95993/1/95993.pdf
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