The relationship between information communication and technology (ICT) usage and employees' job satisfaction at Jabatan Pendidikan Negeri Pahang, Indera Mahkota, Kuantan, Pahang Darul Makmur / Zur Shaznur Zulkiflee

Nowadays, ICT usage is increased among employees in the organization parallel with the trend of technology in the organization. However, does all employees are satisfied with the implementation of ICT at their workplace? Thus, through this research we identified the types of ICT usage in the organiz...

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Main Author:	Zulkiflee, Zur Shaznur
Format:	Thesis
Language:	English
Published:	2016
Subjects:	Technological innovations Automation
Online Access:	https://ir.uitm.edu.my/id/eprint/96150/1/96150.PDF
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id	my-uitm-ir.96150
record_format	uketd_dc
spelling	my-uitm-ir.961502024-08-27T17:34:47Z The relationship between information communication and technology (ICT) usage and employees' job satisfaction at Jabatan Pendidikan Negeri Pahang, Indera Mahkota, Kuantan, Pahang Darul Makmur / Zur Shaznur Zulkiflee 2016 Zulkiflee, Zur Shaznur Technological innovations. Automation Labor. Work environment Nowadays, ICT usage is increased among employees in the organization parallel with the trend of technology in the organization. However, does all employees are satisfied with the implementation of ICT at their workplace? Thus, through this research we identified the types of ICT usage in the organization. Also, we identified which factors that gives the most influence of ICT usage toward employees' job satisfaction and also found the relationship between ICT and employees' job satisfaction. The factors that may influence employees' job satisfaction that we used in the research are task, information and skills. The data were collected by questionnaires that distributed at nearby organizations. The employees were given a week to answer the questionnaire before returned it. The finding of the study showed that most employees in an organization are familiar with type of ICT which is letters or documents. Other than that, the most influenced factor of ICT to the employees' job satisfaction is skill. Also, there is a relationship between ICT and employees' job satisfaction and it is a weak relationship. As the conclusion, based on the result, the employees are not satisfied with the ICT at their workplace. It is recommended that employees should be train in order to have skill in using ICT and top management should supervise the employees when using the ICT type or facilities. Other than that, top management should provide updated and easy-to-use ICT equipment. 2016 Thesis https://ir.uitm.edu.my/id/eprint/96150/ https://ir.uitm.edu.my/id/eprint/96150/1/96150.PDF text en public degree Universiti Teknologi MARA Pahang Faculty of Business Management
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
topic	Technological innovations Automation Technological innovations Automation
spellingShingle	Technological innovations Automation Technological innovations Automation Zulkiflee, Zur Shaznur The relationship between information communication and technology (ICT) usage and employees' job satisfaction at Jabatan Pendidikan Negeri Pahang, Indera Mahkota, Kuantan, Pahang Darul Makmur / Zur Shaznur Zulkiflee
description	Nowadays, ICT usage is increased among employees in the organization parallel with the trend of technology in the organization. However, does all employees are satisfied with the implementation of ICT at their workplace? Thus, through this research we identified the types of ICT usage in the organization. Also, we identified which factors that gives the most influence of ICT usage toward employees' job satisfaction and also found the relationship between ICT and employees' job satisfaction. The factors that may influence employees' job satisfaction that we used in the research are task, information and skills. The data were collected by questionnaires that distributed at nearby organizations. The employees were given a week to answer the questionnaire before returned it. The finding of the study showed that most employees in an organization are familiar with type of ICT which is letters or documents. Other than that, the most influenced factor of ICT to the employees' job satisfaction is skill. Also, there is a relationship between ICT and employees' job satisfaction and it is a weak relationship. As the conclusion, based on the result, the employees are not satisfied with the ICT at their workplace. It is recommended that employees should be train in order to have skill in using ICT and top management should supervise the employees when using the ICT type or facilities. Other than that, top management should provide updated and easy-to-use ICT equipment.
format	Thesis
qualification_level	Bachelor degree
author	Zulkiflee, Zur Shaznur
author_facet	Zulkiflee, Zur Shaznur
author_sort	Zulkiflee, Zur Shaznur
title	The relationship between information communication and technology (ICT) usage and employees' job satisfaction at Jabatan Pendidikan Negeri Pahang, Indera Mahkota, Kuantan, Pahang Darul Makmur / Zur Shaznur Zulkiflee
title_short	The relationship between information communication and technology (ICT) usage and employees' job satisfaction at Jabatan Pendidikan Negeri Pahang, Indera Mahkota, Kuantan, Pahang Darul Makmur / Zur Shaznur Zulkiflee
title_full	The relationship between information communication and technology (ICT) usage and employees' job satisfaction at Jabatan Pendidikan Negeri Pahang, Indera Mahkota, Kuantan, Pahang Darul Makmur / Zur Shaznur Zulkiflee
title_fullStr	The relationship between information communication and technology (ICT) usage and employees' job satisfaction at Jabatan Pendidikan Negeri Pahang, Indera Mahkota, Kuantan, Pahang Darul Makmur / Zur Shaznur Zulkiflee
title_full_unstemmed	The relationship between information communication and technology (ICT) usage and employees' job satisfaction at Jabatan Pendidikan Negeri Pahang, Indera Mahkota, Kuantan, Pahang Darul Makmur / Zur Shaznur Zulkiflee
title_sort	relationship between information communication and technology (ict) usage and employees' job satisfaction at jabatan pendidikan negeri pahang, indera mahkota, kuantan, pahang darul makmur / zur shaznur zulkiflee
granting_institution	Universiti Teknologi MARA Pahang
granting_department	Faculty of Business Management
publishDate	2016
url	https://ir.uitm.edu.my/id/eprint/96150/1/96150.PDF
_version_	1811768848216489984

The relationship between information communication and technology (ICT) usage and employees' job satisfaction at Jabatan Pendidikan Negeri Pahang, Indera Mahkota, Kuantan, Pahang Darul Makmur / Zur Shaznur Zulkiflee

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