The leader's communication style and its effect on staff morale and job satisfaction in Syarikat Air Johor (SAJ) / Azimah Ab Hamid

The purpose of this research is to identify the relationship between style of communication with morale and job satisfaction. This research also aims to determine the level of relationship between the perceived communication style of the leader on staff morale and job satisfaction. Ninety questionna...

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Main Author:	Ab Hamid, Azimah
Format:	Thesis
Language:	English
Published:	2014
Subjects:	Communication in management Communication in organizations Communication of information
Online Access:	https://ir.uitm.edu.my/id/eprint/96214/1/96214.PDF
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id	my-uitm-ir.96214
record_format	uketd_dc
spelling	my-uitm-ir.962142024-08-27T17:58:52Z The leader's communication style and its effect on staff morale and job satisfaction in Syarikat Air Johor (SAJ) / Azimah Ab Hamid 2014 Ab Hamid, Azimah Communication in management. Communication in organizations. Communication of information Leadership. Transformational leadership The purpose of this research is to identify the relationship between style of communication with morale and job satisfaction. This research also aims to determine the level of relationship between the perceived communication style of the leader on staff morale and job satisfaction. Ninety questionnaires were distributed to staff in SAJ. However, only 68 questionnaires can be used as some of the questionnaires were not fully answered. Element of communication style involved in this research included work friendly, animated, attentive, and communicator image. Statistical Package for Social Science (SPSS) version 20.0 was used to analyze the data. Leader's communication style gained can increase staff morale and job satisfaction to the company. Perception of leader's communication style for animated gained the lowest mean score while relationship with attentive gained the highest mean score in communication style. The significant and positive correlation between communication style and morale, and job satisfaction indicated the research consistently identifies morale as a behavior that can be improved with appropriate leadership behaviors. The hypotheses were accepted as the significant and positive relationship existed between leader's communication style and staffs morale and job satisfaction among Syarikat Air Johor (SAJ) in Kota Tinggi. There are few recommendations from these findings in enhancing leader's communication style and morale and job satisfaction of staff. 2014 Thesis https://ir.uitm.edu.my/id/eprint/96214/ https://ir.uitm.edu.my/id/eprint/96214/1/96214.PDF text en public degree Universiti Teknologi MARA Pahang Faculty of Business Management
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
topic	Communication in management Communication in organizations Communication of information Communication in management Communication in organizations Communication of information
spellingShingle	Communication in management Communication in organizations Communication of information Communication in management Communication in organizations Communication of information Ab Hamid, Azimah The leader's communication style and its effect on staff morale and job satisfaction in Syarikat Air Johor (SAJ) / Azimah Ab Hamid
description	The purpose of this research is to identify the relationship between style of communication with morale and job satisfaction. This research also aims to determine the level of relationship between the perceived communication style of the leader on staff morale and job satisfaction. Ninety questionnaires were distributed to staff in SAJ. However, only 68 questionnaires can be used as some of the questionnaires were not fully answered. Element of communication style involved in this research included work friendly, animated, attentive, and communicator image. Statistical Package for Social Science (SPSS) version 20.0 was used to analyze the data. Leader's communication style gained can increase staff morale and job satisfaction to the company. Perception of leader's communication style for animated gained the lowest mean score while relationship with attentive gained the highest mean score in communication style. The significant and positive correlation between communication style and morale, and job satisfaction indicated the research consistently identifies morale as a behavior that can be improved with appropriate leadership behaviors. The hypotheses were accepted as the significant and positive relationship existed between leader's communication style and staffs morale and job satisfaction among Syarikat Air Johor (SAJ) in Kota Tinggi. There are few recommendations from these findings in enhancing leader's communication style and morale and job satisfaction of staff.
format	Thesis
qualification_level	Bachelor degree
author	Ab Hamid, Azimah
author_facet	Ab Hamid, Azimah
author_sort	Ab Hamid, Azimah
title	The leader's communication style and its effect on staff morale and job satisfaction in Syarikat Air Johor (SAJ) / Azimah Ab Hamid
title_short	The leader's communication style and its effect on staff morale and job satisfaction in Syarikat Air Johor (SAJ) / Azimah Ab Hamid
title_full	The leader's communication style and its effect on staff morale and job satisfaction in Syarikat Air Johor (SAJ) / Azimah Ab Hamid
title_fullStr	The leader's communication style and its effect on staff morale and job satisfaction in Syarikat Air Johor (SAJ) / Azimah Ab Hamid
title_full_unstemmed	The leader's communication style and its effect on staff morale and job satisfaction in Syarikat Air Johor (SAJ) / Azimah Ab Hamid
title_sort	leader's communication style and its effect on staff morale and job satisfaction in syarikat air johor (saj) / azimah ab hamid
granting_institution	Universiti Teknologi MARA Pahang
granting_department	Faculty of Business Management
publishDate	2014
url	https://ir.uitm.edu.my/id/eprint/96214/1/96214.PDF
_version_	1811768853726756864

The leader's communication style and its effect on staff morale and job satisfaction in Syarikat Air Johor (SAJ) / Azimah Ab Hamid

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