A study on relationship between occupational stress and quality of working life among employees in Felda Wilayah Segamat / Nurul Syazleyani Mustaffa

The goals of this study are to identify the factors of occupational stress, to identify the impact on quality of working life and to determine the relationship between occupational stress and quality of working life among the office workers in Felda Wilayah Segamat. The sample size of 55 respondents...

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Main Author: Mustaffa, Nurul Syazleyani
Format: Thesis
Language:English
Published: 2014
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/96242/1/96242.PDF
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spelling my-uitm-ir.962422024-10-18T03:56:31Z A study on relationship between occupational stress and quality of working life among employees in Felda Wilayah Segamat / Nurul Syazleyani Mustaffa 2014 Mustaffa, Nurul Syazleyani Stress (Physiology). Stress management Labor. Work environment The goals of this study are to identify the factors of occupational stress, to identify the impact on quality of working life and to determine the relationship between occupational stress and quality of working life among the office workers in Felda Wilayah Segamat. The sample size of 55 respondents was randomly selected and a questionnaire was distributed among them. Based on the findings it shows that the majority of the respondents are female, aged more than 40 years old, has SPM in their education level and are comes from the Community, Contract and Human Resource departments. Apart from that, the results also show that the role ambiguity contributes more to occupational stress with the mean value of 3.354. Then, the Safety and Health give more impact on quality of working life with the mean value of 4.0694. Besides, the findings also show that there are a fair degree of relationship between role ambiguity with quality of working life and role conflict with quality of working life. Thus, it can be concluded that both factors of occupational stress give impact towards quality of working life among office workers in Felda Wilayah Segamat. Meanwhile, there several recommendations on actions to improve the quality of working life which are to have a strategic planning in completing tasks, have a good communication and cooperation between the colleague, be open minded and positive person and creating a good working environment. As a recommendation, in order to improve the quality of working life are to have a better understanding about their job responsibilities, be more confident in completing tasks, ask the help of others colleagues, sent the employees to the training and development program and the organization should provide a complete facilities and equipment with an advanced technology in order to improve the quality of working life among the office workers in Felda Wilayah Segamat. 2014 Thesis https://ir.uitm.edu.my/id/eprint/96242/ https://ir.uitm.edu.my/id/eprint/96242/1/96242.PDF text en public degree Universiti Teknologi MARA Pahang Faculty of Business Management
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
topic Stress (Physiology)
Stress management
Stress (Physiology)
Stress management
spellingShingle Stress (Physiology)
Stress management
Stress (Physiology)
Stress management
Mustaffa, Nurul Syazleyani
A study on relationship between occupational stress and quality of working life among employees in Felda Wilayah Segamat / Nurul Syazleyani Mustaffa
description The goals of this study are to identify the factors of occupational stress, to identify the impact on quality of working life and to determine the relationship between occupational stress and quality of working life among the office workers in Felda Wilayah Segamat. The sample size of 55 respondents was randomly selected and a questionnaire was distributed among them. Based on the findings it shows that the majority of the respondents are female, aged more than 40 years old, has SPM in their education level and are comes from the Community, Contract and Human Resource departments. Apart from that, the results also show that the role ambiguity contributes more to occupational stress with the mean value of 3.354. Then, the Safety and Health give more impact on quality of working life with the mean value of 4.0694. Besides, the findings also show that there are a fair degree of relationship between role ambiguity with quality of working life and role conflict with quality of working life. Thus, it can be concluded that both factors of occupational stress give impact towards quality of working life among office workers in Felda Wilayah Segamat. Meanwhile, there several recommendations on actions to improve the quality of working life which are to have a strategic planning in completing tasks, have a good communication and cooperation between the colleague, be open minded and positive person and creating a good working environment. As a recommendation, in order to improve the quality of working life are to have a better understanding about their job responsibilities, be more confident in completing tasks, ask the help of others colleagues, sent the employees to the training and development program and the organization should provide a complete facilities and equipment with an advanced technology in order to improve the quality of working life among the office workers in Felda Wilayah Segamat.
format Thesis
qualification_level Bachelor degree
author Mustaffa, Nurul Syazleyani
author_facet Mustaffa, Nurul Syazleyani
author_sort Mustaffa, Nurul Syazleyani
title A study on relationship between occupational stress and quality of working life among employees in Felda Wilayah Segamat / Nurul Syazleyani Mustaffa
title_short A study on relationship between occupational stress and quality of working life among employees in Felda Wilayah Segamat / Nurul Syazleyani Mustaffa
title_full A study on relationship between occupational stress and quality of working life among employees in Felda Wilayah Segamat / Nurul Syazleyani Mustaffa
title_fullStr A study on relationship between occupational stress and quality of working life among employees in Felda Wilayah Segamat / Nurul Syazleyani Mustaffa
title_full_unstemmed A study on relationship between occupational stress and quality of working life among employees in Felda Wilayah Segamat / Nurul Syazleyani Mustaffa
title_sort study on relationship between occupational stress and quality of working life among employees in felda wilayah segamat / nurul syazleyani mustaffa
granting_institution Universiti Teknologi MARA Pahang
granting_department Faculty of Business Management
publishDate 2014
url https://ir.uitm.edu.my/id/eprint/96242/1/96242.PDF
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