A study on relationship between occupational stress and quality of working life among employees in Tenaga Nasional Berhad (TNB) Bagan Serai, Perak / Siti Faezah Halim

The aim of this study is to identify the factors of occupational stress and to identify the impact of quality of working life. This study also determines the relationship between the factors of occupational stress and quality of working life among the employees in Tenaga Nasional Berhad, Bagan Serai...

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Main Author:	Halim, Siti Faezah
Format:	Thesis
Language:	English
Published:	2014
Subjects:	Stress (Physiology) Stress management
Online Access:	https://ir.uitm.edu.my/id/eprint/96244/1/96244.PDF
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id	my-uitm-ir.96244
record_format	uketd_dc
spelling	my-uitm-ir.962442024-10-19T15:43:15Z A study on relationship between occupational stress and quality of working life among employees in Tenaga Nasional Berhad (TNB) Bagan Serai, Perak / Siti Faezah Halim 2014 Halim, Siti Faezah Stress (Physiology). Stress management Labor. Work environment The aim of this study is to identify the factors of occupational stress and to identify the impact of quality of working life. This study also determines the relationship between the factors of occupational stress and quality of working life among the employees in Tenaga Nasional Berhad, Bagan Serai, Perak. All fifty two respondents participated in this correlational research was randomly selected and a questionnaire was distributed among them. The results show that majority of respondents are male, age is from 31 to 35 years old, STPM/Certificate holder and are from Technical department. The findings show that the role ambiguity contributes more to occupational stress compared to role conflict with the mean value of 3.8308. Then, productivity gives more impact towards quality of working life compared to safety and health with the mean value of 4.0769. Apart from that, the result also shows that there is no relationship between both of the occupational stress factors which are role ambiguity and role conflict and quality of working life, with the level of significant value of 0.224. Some recommendations given by respondents on the actions to improve the quality of working life are employees need to maintain good relationship with managers, colleagues and others, employer should organize training and development program, employer should provide good and complete facilities and equipments. In order to improve quality of working life, it is recommended that, employer should provide maintenance for facilities and equipments and protective clothing and equipment, employer should organize more training and forum to manage stress at the workplace and employees should be given the opportunities to voice out their ideas, opinions and suggestion in order to improve their quality of working Iife. 2014 Thesis https://ir.uitm.edu.my/id/eprint/96244/ https://ir.uitm.edu.my/id/eprint/96244/1/96244.PDF text en public degree Universiti Teknologi MARA Pahang Faculty of Business Management
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
topic	Stress (Physiology) Stress management Stress (Physiology) Stress management
spellingShingle	Stress (Physiology) Stress management Stress (Physiology) Stress management Halim, Siti Faezah A study on relationship between occupational stress and quality of working life among employees in Tenaga Nasional Berhad (TNB) Bagan Serai, Perak / Siti Faezah Halim
description	The aim of this study is to identify the factors of occupational stress and to identify the impact of quality of working life. This study also determines the relationship between the factors of occupational stress and quality of working life among the employees in Tenaga Nasional Berhad, Bagan Serai, Perak. All fifty two respondents participated in this correlational research was randomly selected and a questionnaire was distributed among them. The results show that majority of respondents are male, age is from 31 to 35 years old, STPM/Certificate holder and are from Technical department. The findings show that the role ambiguity contributes more to occupational stress compared to role conflict with the mean value of 3.8308. Then, productivity gives more impact towards quality of working life compared to safety and health with the mean value of 4.0769. Apart from that, the result also shows that there is no relationship between both of the occupational stress factors which are role ambiguity and role conflict and quality of working life, with the level of significant value of 0.224. Some recommendations given by respondents on the actions to improve the quality of working life are employees need to maintain good relationship with managers, colleagues and others, employer should organize training and development program, employer should provide good and complete facilities and equipments. In order to improve quality of working life, it is recommended that, employer should provide maintenance for facilities and equipments and protective clothing and equipment, employer should organize more training and forum to manage stress at the workplace and employees should be given the opportunities to voice out their ideas, opinions and suggestion in order to improve their quality of working Iife.
format	Thesis
qualification_level	Bachelor degree
author	Halim, Siti Faezah
author_facet	Halim, Siti Faezah
author_sort	Halim, Siti Faezah
title	A study on relationship between occupational stress and quality of working life among employees in Tenaga Nasional Berhad (TNB) Bagan Serai, Perak / Siti Faezah Halim
title_short	A study on relationship between occupational stress and quality of working life among employees in Tenaga Nasional Berhad (TNB) Bagan Serai, Perak / Siti Faezah Halim
title_full	A study on relationship between occupational stress and quality of working life among employees in Tenaga Nasional Berhad (TNB) Bagan Serai, Perak / Siti Faezah Halim
title_fullStr	A study on relationship between occupational stress and quality of working life among employees in Tenaga Nasional Berhad (TNB) Bagan Serai, Perak / Siti Faezah Halim
title_full_unstemmed	A study on relationship between occupational stress and quality of working life among employees in Tenaga Nasional Berhad (TNB) Bagan Serai, Perak / Siti Faezah Halim
title_sort	study on relationship between occupational stress and quality of working life among employees in tenaga nasional berhad (tnb) bagan serai, perak / siti faezah halim
granting_institution	Universiti Teknologi MARA Pahang
granting_department	Faculty of Business Management
publishDate	2014
url	https://ir.uitm.edu.my/id/eprint/96244/1/96244.PDF
_version_	1818587953945903104

A study on relationship between occupational stress and quality of working life among employees in Tenaga Nasional Berhad (TNB) Bagan Serai, Perak / Siti Faezah Halim

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