Conflict management: a survey on style of behavior of FTMSK's lecturers / Siti Suzawati Sulaiman

Understanding conflict and making informed decisions in response to conflict is fundamental when seeking to build a strong development team in managing project. Different work groups within the FTMSK's lecturers can become entangled in conflict if they pursue different goals and objectives....

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Main Author: Sulaiman, Siti Suzawati
Format: Thesis
Language:English
Published: 2005
Online Access:https://ir.uitm.edu.my/id/eprint/980/1/TD_SITI%20SUZAWATI%20SULAIMAN%20CS%2005_5.pdf
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spelling my-uitm-ir.9802017-05-09T07:25:54Z Conflict management: a survey on style of behavior of FTMSK's lecturers / Siti Suzawati Sulaiman 2005 Sulaiman, Siti Suzawati Understanding conflict and making informed decisions in response to conflict is fundamental when seeking to build a strong development team in managing project. Different work groups within the FTMSK's lecturers can become entangled in conflict if they pursue different goals and objectives. The purpose of this study is to explore the lecturers' style of behavior and how these styles of behavior influence their conflict management style with their clique. A number of behavioral styles and conflict-handling style have been described in the literatures, however four behavioral styles were identified. These are analytical (thinking oriented), driving (action oriented), expressive (intuition oriented) and amiable (relationship oriented). Besides, five styles of handling conflict were also recognized. It consists of integrating, compromising, avoiding, dominating and obliging style. Findings fi-om the study could assist FTMSK's lecturers when they are building teams, encouraging creativity among teams, building group dynamics, exploring job satisfaction and examining work productivity. 2005 Thesis https://ir.uitm.edu.my/id/eprint/980/ https://ir.uitm.edu.my/id/eprint/980/1/TD_SITI%20SUZAWATI%20SULAIMAN%20CS%2005_5.pdf text en public other degree Universiti Teknologi MARA Faculty of Information Technology and Quantitative Sciences
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
description Understanding conflict and making informed decisions in response to conflict is fundamental when seeking to build a strong development team in managing project. Different work groups within the FTMSK's lecturers can become entangled in conflict if they pursue different goals and objectives. The purpose of this study is to explore the lecturers' style of behavior and how these styles of behavior influence their conflict management style with their clique. A number of behavioral styles and conflict-handling style have been described in the literatures, however four behavioral styles were identified. These are analytical (thinking oriented), driving (action oriented), expressive (intuition oriented) and amiable (relationship oriented). Besides, five styles of handling conflict were also recognized. It consists of integrating, compromising, avoiding, dominating and obliging style. Findings fi-om the study could assist FTMSK's lecturers when they are building teams, encouraging creativity among teams, building group dynamics, exploring job satisfaction and examining work productivity.
format Thesis
qualification_name other
qualification_level Bachelor degree
author Sulaiman, Siti Suzawati
spellingShingle Sulaiman, Siti Suzawati
Conflict management: a survey on style of behavior of FTMSK's lecturers / Siti Suzawati Sulaiman
author_facet Sulaiman, Siti Suzawati
author_sort Sulaiman, Siti Suzawati
title Conflict management: a survey on style of behavior of FTMSK's lecturers / Siti Suzawati Sulaiman
title_short Conflict management: a survey on style of behavior of FTMSK's lecturers / Siti Suzawati Sulaiman
title_full Conflict management: a survey on style of behavior of FTMSK's lecturers / Siti Suzawati Sulaiman
title_fullStr Conflict management: a survey on style of behavior of FTMSK's lecturers / Siti Suzawati Sulaiman
title_full_unstemmed Conflict management: a survey on style of behavior of FTMSK's lecturers / Siti Suzawati Sulaiman
title_sort conflict management: a survey on style of behavior of ftmsk's lecturers / siti suzawati sulaiman
granting_institution Universiti Teknologi MARA
granting_department Faculty of Information Technology and Quantitative Sciences
publishDate 2005
url https://ir.uitm.edu.my/id/eprint/980/1/TD_SITI%20SUZAWATI%20SULAIMAN%20CS%2005_5.pdf
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