The effects of using Self-Service Technology (SST) towards customer satisfaction / Norfariza Chirtsa
Self-Service Technology (SST) is the newest innovative technology used in fast-food restaurants. It is a techno logy-based system that enables consumers to simplify the ordering process without an individual's assistance in experiencing the order and by using this system; customers will experie...
Saved in:
| 主要作者: | |
|---|---|
| 格式: | Thesis |
| 语言: | English |
| 出版: |
2020
|
| 主题: | |
| 在线阅读: | https://ir.uitm.edu.my/id/eprint/98752/1/98752.pdf |
| 标签: |
添加标签
没有标签, 成为第一个标记此记录!
|