Employer expectations towards competency skills needed by hospitality graduates / Tasnim Zulkifli and Afiqah Che Ku Mohamad Jaya

In today's competitive industrial environment, it marks by changes in the workforce's competency needs. Competency skill is a need to every fresh graduate for them to meet the expectation of their employers. This study aims to identify the competency skills expected by the industry towards...

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Main Authors: Zulkifli, Tasnim, Che Ku Mohamad Jaya, Afiqah
Format: Thesis
Language:English
Published: 2020
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/99057/1/99057.pdf
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spelling my-uitm-ir.990572024-08-24T17:30:44Z Employer expectations towards competency skills needed by hospitality graduates / Tasnim Zulkifli and Afiqah Che Ku Mohamad Jaya 2020 Zulkifli, Tasnim Che Ku Mohamad Jaya, Afiqah Service industries In today's competitive industrial environment, it marks by changes in the workforce's competency needs. Competency skill is a need to every fresh graduate for them to meet the expectation of their employers. This study aims to identify the competency skills expected by the industry towards new graduates and the most expected competency by the employers towards the fresh graduates. This study adopts a qualitative design, which is an argumentative type of research. The thematic research method is being used to collect data in conducting this study. This type of design will be used when the researcher uses the older article and journal to fitid tile most expected competency skills needed by fresh graduates from employer expectations. This study also used and depended on secondary data. As a result, from previous studies and relatable research, we identified five competency skills vital for employers in hiring fresh graduates, and the most look for communication skills. 2020 Thesis https://ir.uitm.edu.my/id/eprint/99057/ https://ir.uitm.edu.my/id/eprint/99057/1/99057.pdf text en public degree Universiti Teknologi MARA, Terengganu Faculty Of Hotel & Tourism Management Zain, Razlan Adli
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Zain, Razlan Adli
topic Service industries
spellingShingle Service industries
Zulkifli, Tasnim
Che Ku Mohamad Jaya, Afiqah
Employer expectations towards competency skills needed by hospitality graduates / Tasnim Zulkifli and Afiqah Che Ku Mohamad Jaya
description In today's competitive industrial environment, it marks by changes in the workforce's competency needs. Competency skill is a need to every fresh graduate for them to meet the expectation of their employers. This study aims to identify the competency skills expected by the industry towards new graduates and the most expected competency by the employers towards the fresh graduates. This study adopts a qualitative design, which is an argumentative type of research. The thematic research method is being used to collect data in conducting this study. This type of design will be used when the researcher uses the older article and journal to fitid tile most expected competency skills needed by fresh graduates from employer expectations. This study also used and depended on secondary data. As a result, from previous studies and relatable research, we identified five competency skills vital for employers in hiring fresh graduates, and the most look for communication skills.
format Thesis
qualification_level Bachelor degree
author Zulkifli, Tasnim
Che Ku Mohamad Jaya, Afiqah
author_facet Zulkifli, Tasnim
Che Ku Mohamad Jaya, Afiqah
author_sort Zulkifli, Tasnim
title Employer expectations towards competency skills needed by hospitality graduates / Tasnim Zulkifli and Afiqah Che Ku Mohamad Jaya
title_short Employer expectations towards competency skills needed by hospitality graduates / Tasnim Zulkifli and Afiqah Che Ku Mohamad Jaya
title_full Employer expectations towards competency skills needed by hospitality graduates / Tasnim Zulkifli and Afiqah Che Ku Mohamad Jaya
title_fullStr Employer expectations towards competency skills needed by hospitality graduates / Tasnim Zulkifli and Afiqah Che Ku Mohamad Jaya
title_full_unstemmed Employer expectations towards competency skills needed by hospitality graduates / Tasnim Zulkifli and Afiqah Che Ku Mohamad Jaya
title_sort employer expectations towards competency skills needed by hospitality graduates / tasnim zulkifli and afiqah che ku mohamad jaya
granting_institution Universiti Teknologi MARA, Terengganu
granting_department Faculty Of Hotel & Tourism Management
publishDate 2020
url https://ir.uitm.edu.my/id/eprint/99057/1/99057.pdf
_version_ 1811768978472697856