An exploration study on factors affecting customer satisfaction at fast food restarant: a suggestion of Domino’s delivery / Nurul Akmarlina Mohd Ramli and Fatin Nadia Abd Manaf
The major objective of this study is to investigate the issues of Domino’s delivery toward customers satisfaction in term of price, time delivery and quality of food delivered. This research paper is conducted using the argumentative of secondary data. The researchers will use previous research stud...
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| Main Authors: | , |
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| Format: | Thesis |
| Language: | English |
| Published: |
2017
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/99179/1/99179.pdf |
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| Summary: | The major objective of this study is to investigate the issues of Domino’s delivery toward customers satisfaction in term of price, time delivery and quality of food delivered. This research paper is conducted using the argumentative of secondary data. The researchers will use previous research study as a reference to look out more detail about the issue and they will use what the found that related with issue and compare with others. The limitation of the study is because of time constraint and the availability of the latest journal. The findings and discussion of this study is agree that the issues such as price, time and food quality must be reduce to increase the customer satisfaction. The outcome of this study perhaps will know how these issues happen and how to solve it. |
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