An exploration study on factors affecting customer satisfaction at fast food restarant: a suggestion of Domino’s delivery / Nurul Akmarlina Mohd Ramli and Fatin Nadia Abd Manaf

The major objective of this study is to investigate the issues of Domino’s delivery toward customers satisfaction in term of price, time delivery and quality of food delivered. This research paper is conducted using the argumentative of secondary data. The researchers will use previous research stud...

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Bibliographic Details
Main Authors:	Mohd Ramli, Nurul Akmarlina, Abd Manaf, Fatin Nadia
Format:	Thesis
Language:	English
Published:	2017
Subjects:	Consumer behavior Consumers' preferences Consumer research Including consumer profiling
Online Access:	https://ir.uitm.edu.my/id/eprint/99179/1/99179.pdf
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id	my-uitm-ir.99179
record_format	uketd_dc
spelling	my-uitm-ir.991792024-07-24T03:39:20Z An exploration study on factors affecting customer satisfaction at fast food restarant: a suggestion of Domino’s delivery / Nurul Akmarlina Mohd Ramli and Fatin Nadia Abd Manaf 2017 Mohd Ramli, Nurul Akmarlina Abd Manaf, Fatin Nadia Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling The major objective of this study is to investigate the issues of Domino’s delivery toward customers satisfaction in term of price, time delivery and quality of food delivered. This research paper is conducted using the argumentative of secondary data. The researchers will use previous research study as a reference to look out more detail about the issue and they will use what the found that related with issue and compare with others. The limitation of the study is because of time constraint and the availability of the latest journal. The findings and discussion of this study is agree that the issues such as price, time and food quality must be reduce to increase the customer satisfaction. The outcome of this study perhaps will know how these issues happen and how to solve it. 2017 Thesis https://ir.uitm.edu.my/id/eprint/99179/ https://ir.uitm.edu.my/id/eprint/99179/1/99179.pdf text en public degree Universiti Teknologi MARA, Terengganu Faculty Of Hotel & Tourism Management Samsudin, Azlina
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Samsudin, Azlina
topic	Consumer behavior Consumers' preferences Consumer research Including consumer profiling
spellingShingle	Consumer behavior Consumers' preferences Consumer research Including consumer profiling Mohd Ramli, Nurul Akmarlina Abd Manaf, Fatin Nadia An exploration study on factors affecting customer satisfaction at fast food restarant: a suggestion of Domino’s delivery / Nurul Akmarlina Mohd Ramli and Fatin Nadia Abd Manaf
description	The major objective of this study is to investigate the issues of Domino’s delivery toward customers satisfaction in term of price, time delivery and quality of food delivered. This research paper is conducted using the argumentative of secondary data. The researchers will use previous research study as a reference to look out more detail about the issue and they will use what the found that related with issue and compare with others. The limitation of the study is because of time constraint and the availability of the latest journal. The findings and discussion of this study is agree that the issues such as price, time and food quality must be reduce to increase the customer satisfaction. The outcome of this study perhaps will know how these issues happen and how to solve it.
format	Thesis
qualification_level	Bachelor degree
author	Mohd Ramli, Nurul Akmarlina Abd Manaf, Fatin Nadia
author_facet	Mohd Ramli, Nurul Akmarlina Abd Manaf, Fatin Nadia
author_sort	Mohd Ramli, Nurul Akmarlina
title	An exploration study on factors affecting customer satisfaction at fast food restarant: a suggestion of Domino’s delivery / Nurul Akmarlina Mohd Ramli and Fatin Nadia Abd Manaf
title_short	An exploration study on factors affecting customer satisfaction at fast food restarant: a suggestion of Domino’s delivery / Nurul Akmarlina Mohd Ramli and Fatin Nadia Abd Manaf
title_full	An exploration study on factors affecting customer satisfaction at fast food restarant: a suggestion of Domino’s delivery / Nurul Akmarlina Mohd Ramli and Fatin Nadia Abd Manaf
title_fullStr	An exploration study on factors affecting customer satisfaction at fast food restarant: a suggestion of Domino’s delivery / Nurul Akmarlina Mohd Ramli and Fatin Nadia Abd Manaf
title_full_unstemmed	An exploration study on factors affecting customer satisfaction at fast food restarant: a suggestion of Domino’s delivery / Nurul Akmarlina Mohd Ramli and Fatin Nadia Abd Manaf
title_sort	exploration study on factors affecting customer satisfaction at fast food restarant: a suggestion of domino’s delivery / nurul akmarlina mohd ramli and fatin nadia abd manaf
granting_institution	Universiti Teknologi MARA, Terengganu
granting_department	Faculty Of Hotel & Tourism Management
publishDate	2017
url	https://ir.uitm.edu.my/id/eprint/99179/1/99179.pdf
_version_	1811768991837847552

An exploration study on factors affecting customer satisfaction at fast food restarant: a suggestion of Domino’s delivery / Nurul Akmarlina Mohd Ramli and Fatin Nadia Abd Manaf

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