The factors that influence usage of technology advancement in hotel industry / Mohamad Nor Alwan Iqmal Mohd Norkhan and Muhammad Rakib Mohd Idris

Subsequent the rise of computers and the internet in the past two decades, the changes towards mobile devices in the late 2000s and advancement growth of cloud services and cloud computing, the environment of the hospitality business has shifted drastically. The high volume of room sales has moved a...

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Main Authors: Mohd Norkhan, Mohamad Nor Alwan Iqmal, Mohd Idris, Muhammad Rakib
Format: Thesis
Language:English
Published: 2020
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/99731/1/99731.pdf
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spelling my-uitm-ir.997312024-08-05T17:07:57Z The factors that influence usage of technology advancement in hotel industry / Mohamad Nor Alwan Iqmal Mohd Norkhan and Muhammad Rakib Mohd Idris 2020 Mohd Norkhan, Mohamad Nor Alwan Iqmal Mohd Idris, Muhammad Rakib Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Subsequent the rise of computers and the internet in the past two decades, the changes towards mobile devices in the late 2000s and advancement growth of cloud services and cloud computing, the environment of the hospitality business has shifted drastically. The high volume of room sales has moved away from telephone or walk-in customers, and traditional travel agents, to online travel agents, global distribution systems and the hotel’s own website. Thus, a modem hotel must adapt to these new standards, or risk falling behind its competitors. Hotel nowadays needs to be connected to several online sales channels, while at the same time, maintaining a strong online presence of its own. The use of technology can lead towards that end, by providing the necessary work structure, much needed automation and connectivity. 2020 Thesis https://ir.uitm.edu.my/id/eprint/99731/ https://ir.uitm.edu.my/id/eprint/99731/1/99731.pdf text en public degree Universiti Teknologi MARA, Terengganu Faculty Of Hotel & Tourism Management Md Zaini, Zetty Madina
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Md Zaini, Zetty Madina
topic Consumer behavior
Consumers' preferences
Consumer research
Including consumer profiling
spellingShingle Consumer behavior
Consumers' preferences
Consumer research
Including consumer profiling
Mohd Norkhan, Mohamad Nor Alwan Iqmal
Mohd Idris, Muhammad Rakib
The factors that influence usage of technology advancement in hotel industry / Mohamad Nor Alwan Iqmal Mohd Norkhan and Muhammad Rakib Mohd Idris
description Subsequent the rise of computers and the internet in the past two decades, the changes towards mobile devices in the late 2000s and advancement growth of cloud services and cloud computing, the environment of the hospitality business has shifted drastically. The high volume of room sales has moved away from telephone or walk-in customers, and traditional travel agents, to online travel agents, global distribution systems and the hotel’s own website. Thus, a modem hotel must adapt to these new standards, or risk falling behind its competitors. Hotel nowadays needs to be connected to several online sales channels, while at the same time, maintaining a strong online presence of its own. The use of technology can lead towards that end, by providing the necessary work structure, much needed automation and connectivity.
format Thesis
qualification_level Bachelor degree
author Mohd Norkhan, Mohamad Nor Alwan Iqmal
Mohd Idris, Muhammad Rakib
author_facet Mohd Norkhan, Mohamad Nor Alwan Iqmal
Mohd Idris, Muhammad Rakib
author_sort Mohd Norkhan, Mohamad Nor Alwan Iqmal
title The factors that influence usage of technology advancement in hotel industry / Mohamad Nor Alwan Iqmal Mohd Norkhan and Muhammad Rakib Mohd Idris
title_short The factors that influence usage of technology advancement in hotel industry / Mohamad Nor Alwan Iqmal Mohd Norkhan and Muhammad Rakib Mohd Idris
title_full The factors that influence usage of technology advancement in hotel industry / Mohamad Nor Alwan Iqmal Mohd Norkhan and Muhammad Rakib Mohd Idris
title_fullStr The factors that influence usage of technology advancement in hotel industry / Mohamad Nor Alwan Iqmal Mohd Norkhan and Muhammad Rakib Mohd Idris
title_full_unstemmed The factors that influence usage of technology advancement in hotel industry / Mohamad Nor Alwan Iqmal Mohd Norkhan and Muhammad Rakib Mohd Idris
title_sort factors that influence usage of technology advancement in hotel industry / mohamad nor alwan iqmal mohd norkhan and muhammad rakib mohd idris
granting_institution Universiti Teknologi MARA, Terengganu
granting_department Faculty Of Hotel & Tourism Management
publishDate 2020
url https://ir.uitm.edu.my/id/eprint/99731/1/99731.pdf
_version_ 1811769024301760512