The factors that influence usage of technology advancement in hotel industry / Mohamad Nor Alwan Iqmal Mohd Norkhan and Muhammad Rakib Mohd Idris
Subsequent the rise of computers and the internet in the past two decades, the changes towards mobile devices in the late 2000s and advancement growth of cloud services and cloud computing, the environment of the hospitality business has shifted drastically. The high volume of room sales has moved a...
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2020
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Online Access: | https://ir.uitm.edu.my/id/eprint/99731/1/99731.pdf |
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my-uitm-ir.997312024-08-05T17:07:57Z The factors that influence usage of technology advancement in hotel industry / Mohamad Nor Alwan Iqmal Mohd Norkhan and Muhammad Rakib Mohd Idris 2020 Mohd Norkhan, Mohamad Nor Alwan Iqmal Mohd Idris, Muhammad Rakib Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Subsequent the rise of computers and the internet in the past two decades, the changes towards mobile devices in the late 2000s and advancement growth of cloud services and cloud computing, the environment of the hospitality business has shifted drastically. The high volume of room sales has moved away from telephone or walk-in customers, and traditional travel agents, to online travel agents, global distribution systems and the hotel’s own website. Thus, a modem hotel must adapt to these new standards, or risk falling behind its competitors. Hotel nowadays needs to be connected to several online sales channels, while at the same time, maintaining a strong online presence of its own. The use of technology can lead towards that end, by providing the necessary work structure, much needed automation and connectivity. 2020 Thesis https://ir.uitm.edu.my/id/eprint/99731/ https://ir.uitm.edu.my/id/eprint/99731/1/99731.pdf text en public degree Universiti Teknologi MARA, Terengganu Faculty Of Hotel & Tourism Management Md Zaini, Zetty Madina |
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Universiti Teknologi MARA |
collection |
UiTM Institutional Repository |
language |
English |
advisor |
Md Zaini, Zetty Madina |
topic |
Consumer behavior Consumers' preferences Consumer research Including consumer profiling |
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Consumer behavior Consumers' preferences Consumer research Including consumer profiling Mohd Norkhan, Mohamad Nor Alwan Iqmal Mohd Idris, Muhammad Rakib The factors that influence usage of technology advancement in hotel industry / Mohamad Nor Alwan Iqmal Mohd Norkhan and Muhammad Rakib Mohd Idris |
description |
Subsequent the rise of computers and the internet in the past two decades, the changes towards mobile devices in the late 2000s and advancement growth of cloud services and cloud computing, the environment of the hospitality business has shifted drastically. The high volume of room sales has moved away from telephone or walk-in customers, and traditional travel agents, to online travel agents, global distribution systems and the hotel’s own website. Thus, a modem hotel must adapt to these new standards, or risk falling behind its competitors. Hotel nowadays needs to be connected to several online sales channels, while at the same time, maintaining a strong online presence of its own. The use of technology can lead towards that end, by providing the necessary work structure, much needed automation and connectivity. |
format |
Thesis |
qualification_level |
Bachelor degree |
author |
Mohd Norkhan, Mohamad Nor Alwan Iqmal Mohd Idris, Muhammad Rakib |
author_facet |
Mohd Norkhan, Mohamad Nor Alwan Iqmal Mohd Idris, Muhammad Rakib |
author_sort |
Mohd Norkhan, Mohamad Nor Alwan Iqmal |
title |
The factors that influence usage of technology advancement in hotel industry / Mohamad Nor Alwan Iqmal Mohd Norkhan and Muhammad Rakib Mohd Idris |
title_short |
The factors that influence usage of technology advancement in hotel industry / Mohamad Nor Alwan Iqmal Mohd Norkhan and Muhammad Rakib Mohd Idris |
title_full |
The factors that influence usage of technology advancement in hotel industry / Mohamad Nor Alwan Iqmal Mohd Norkhan and Muhammad Rakib Mohd Idris |
title_fullStr |
The factors that influence usage of technology advancement in hotel industry / Mohamad Nor Alwan Iqmal Mohd Norkhan and Muhammad Rakib Mohd Idris |
title_full_unstemmed |
The factors that influence usage of technology advancement in hotel industry / Mohamad Nor Alwan Iqmal Mohd Norkhan and Muhammad Rakib Mohd Idris |
title_sort |
factors that influence usage of technology advancement in hotel industry / mohamad nor alwan iqmal mohd norkhan and muhammad rakib mohd idris |
granting_institution |
Universiti Teknologi MARA, Terengganu |
granting_department |
Faculty Of Hotel & Tourism Management |
publishDate |
2020 |
url |
https://ir.uitm.edu.my/id/eprint/99731/1/99731.pdf |
_version_ |
1811769024301760512 |