Food quality, service, hygiene and cleanliness and customer satisfaction: a case study of breakfast buffet at Hotel Perdana / Nur Afiqah Athirah Jefri and Adibah Athirah Mohd Amri Shahril
Food offered to customers is important in hospitality industry as it could influence the satisfaction of the customers towards the provider. It is essential for the food provider to produced high quality food products as it could reflect providers’ performance based on the end of the products. There...
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| Main Authors: | , |
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| Format: | Thesis |
| Language: | English |
| Published: |
2019
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/99733/1/99733.pdf |
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