Factors influencing customer satisfaction in online shopping among UiTM Cawangan Terengganu, Kampus Dungun students / Nur’zzati Fida’iy Zikri and Nurul Khairunnisa Abdul Jamal
This study explored the trend about online shopping in UiTM Dungun and how the factors influencing students’ satisfaction in online shopping was related to price, security, e-service quality, and product quality. The main objective of this study is to investigate the trend about online shopping in U...
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| Main Authors: | , |
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| Format: | Thesis |
| Language: | English |
| Published: |
2021
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/99872/1/99872.pdf |
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