Extending the technology acceptance model with knowledge management factors to examine the acceptance of mobile learning

In today’s technological era, Mobile learning (M-learning) has become an essential tool that enables the students to access the learning materials on anytime anywhere settings. Determining the factors that affect the acceptance of M-learning is still one of the ongoing and critical issues by Informa...

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Main Author: Al-Emran, Mostafa Nadhir Hassan
Format: Thesis
Language:English
Published: 2019
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/29267/1/Extending%20the%20technology%20acceptance%20model%20with%20knowledge%20management%20factors.pdf
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id my-ump-ir.29267
record_format uketd_dc
institution Universiti Malaysia Pahang Al-Sultan Abdullah
collection UMPSA Institutional Repository
language English
topic QA75 Electronic computers
Computer science
T Technology (General)
spellingShingle QA75 Electronic computers
Computer science
T Technology (General)
Al-Emran, Mostafa Nadhir Hassan
Extending the technology acceptance model with knowledge management factors to examine the acceptance of mobile learning
description In today’s technological era, Mobile learning (M-learning) has become an essential tool that enables the students to access the learning materials on anytime anywhere settings. Determining the factors that affect the acceptance of M-learning is still one of the ongoing and critical issues by Information System (IS) scholars. The Technology Acceptance Model (TAM) has witnessed a lot of modifications and enhancements, which in turn contribute to the identification of the factors that affect the M-learning acceptance. Extending the TAM with other factors is still an open door for IS scholars to further examine the M-learning acceptance. Additionally, Knowledge Management (KM) is regarded as an essential component for developing M-learning systems. Besides, it is crucial for enhancing the students’ learning abilities that KM factors should be incorporated in M-learning systems. Research shows that KM factors (knowledge acquisition, knowledge sharing, knowledge application, and knowledge protection) have a significant effect on the adoption and success of many ISs. However, research has overlooked the impact of KM factors on M-learning acceptance. In line with this issue, the research objectives of this study are threefold. First, to analyze the students’ perceptions towards the integration of KM factors in M-learning systems through a preliminary study. Our research problem was motivated by the analysis of the preliminary study results, in which 93% of the students indicated that they would use the M-learning system in their studies if KM factors would be taken into consideration. Second, to develop a new model by extending the TAM with the KM factors as external variables. In that, it is suggested that the two main constructs of TAM (i.e., perceived usefulness and perceived ease of use) are affected by the four KM factors. Besides, the behavioral intention to use is suggested to be influenced by the two main constructs of TAM, whereas the behavioral intention itself is assumed to affect the actual system use. Third, to validate the proposed model through the development of M-learning application and the use of statistical analyses methods. This study employs the Partial Least Squares-Structural Equation Modeling (PLS-SEM) to validate the developed model. Data were collected through a questionnaire survey from 735 IT undergraduate students in two different universities in two different countries, namely Universiti Malaysia Pahang (UMP) in Malaysia and Al Buraimi University College (BUC) in Oman. The selection of these two samples is attributed to the intention to validate the developed model in a cross-cultural setting. The results suggest that knowledge acquisition, application, and protection have a positive effect on perceived ease of use and perceived usefulness of M-learning systems in both samples. However, knowledge sharing was found to be partially supported in both samples. Furthermore, perceived usefulness and perceived ease of use were found to be significant determinants of the behavioral intention to use M-learning systems. More interesting, the developed model explains a substantial variance (50%) in the actual use of M-learning systems in both samples, which clearly shows that the developed structural model is sound and valid, and hence, it could provide a plentiful explanation of the actual use of M-learning systems. The results of this study contribute to the existing literature by validating and extending the TAM with the KM factors in two different contexts (i.e., UMP and BUC) and provide various implications to the theory, research, and practice.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Al-Emran, Mostafa Nadhir Hassan
author_facet Al-Emran, Mostafa Nadhir Hassan
author_sort Al-Emran, Mostafa Nadhir Hassan
title Extending the technology acceptance model with knowledge management factors to examine the acceptance of mobile learning
title_short Extending the technology acceptance model with knowledge management factors to examine the acceptance of mobile learning
title_full Extending the technology acceptance model with knowledge management factors to examine the acceptance of mobile learning
title_fullStr Extending the technology acceptance model with knowledge management factors to examine the acceptance of mobile learning
title_full_unstemmed Extending the technology acceptance model with knowledge management factors to examine the acceptance of mobile learning
title_sort extending the technology acceptance model with knowledge management factors to examine the acceptance of mobile learning
granting_institution Universiti Malaysia Pahang
granting_department Faculty of Computer System & Software Engineering
publishDate 2019
url http://umpir.ump.edu.my/id/eprint/29267/1/Extending%20the%20technology%20acceptance%20model%20with%20knowledge%20management%20factors.pdf
_version_ 1783732119731699712
spelling my-ump-ir.292672020-09-10T03:55:09Z Extending the technology acceptance model with knowledge management factors to examine the acceptance of mobile learning 2019-03 Al-Emran, Mostafa Nadhir Hassan QA75 Electronic computers. Computer science T Technology (General) In today’s technological era, Mobile learning (M-learning) has become an essential tool that enables the students to access the learning materials on anytime anywhere settings. Determining the factors that affect the acceptance of M-learning is still one of the ongoing and critical issues by Information System (IS) scholars. The Technology Acceptance Model (TAM) has witnessed a lot of modifications and enhancements, which in turn contribute to the identification of the factors that affect the M-learning acceptance. Extending the TAM with other factors is still an open door for IS scholars to further examine the M-learning acceptance. Additionally, Knowledge Management (KM) is regarded as an essential component for developing M-learning systems. Besides, it is crucial for enhancing the students’ learning abilities that KM factors should be incorporated in M-learning systems. Research shows that KM factors (knowledge acquisition, knowledge sharing, knowledge application, and knowledge protection) have a significant effect on the adoption and success of many ISs. However, research has overlooked the impact of KM factors on M-learning acceptance. In line with this issue, the research objectives of this study are threefold. First, to analyze the students’ perceptions towards the integration of KM factors in M-learning systems through a preliminary study. Our research problem was motivated by the analysis of the preliminary study results, in which 93% of the students indicated that they would use the M-learning system in their studies if KM factors would be taken into consideration. Second, to develop a new model by extending the TAM with the KM factors as external variables. In that, it is suggested that the two main constructs of TAM (i.e., perceived usefulness and perceived ease of use) are affected by the four KM factors. Besides, the behavioral intention to use is suggested to be influenced by the two main constructs of TAM, whereas the behavioral intention itself is assumed to affect the actual system use. Third, to validate the proposed model through the development of M-learning application and the use of statistical analyses methods. This study employs the Partial Least Squares-Structural Equation Modeling (PLS-SEM) to validate the developed model. Data were collected through a questionnaire survey from 735 IT undergraduate students in two different universities in two different countries, namely Universiti Malaysia Pahang (UMP) in Malaysia and Al Buraimi University College (BUC) in Oman. The selection of these two samples is attributed to the intention to validate the developed model in a cross-cultural setting. The results suggest that knowledge acquisition, application, and protection have a positive effect on perceived ease of use and perceived usefulness of M-learning systems in both samples. However, knowledge sharing was found to be partially supported in both samples. Furthermore, perceived usefulness and perceived ease of use were found to be significant determinants of the behavioral intention to use M-learning systems. More interesting, the developed model explains a substantial variance (50%) in the actual use of M-learning systems in both samples, which clearly shows that the developed structural model is sound and valid, and hence, it could provide a plentiful explanation of the actual use of M-learning systems. The results of this study contribute to the existing literature by validating and extending the TAM with the KM factors in two different contexts (i.e., UMP and BUC) and provide various implications to the theory, research, and practice. 2019-03 Thesis http://umpir.ump.edu.my/id/eprint/29267/ http://umpir.ump.edu.my/id/eprint/29267/1/Extending%20the%20technology%20acceptance%20model%20with%20knowledge%20management%20factors.pdf pdf en public phd doctoral Universiti Malaysia Pahang Faculty of Computer System & Software Engineering