Determinants of customers' intention to use Islamic banking products: a study of consumers in Kota Kinabalu, Sabah

The purpose of this research is about to examine the determinants of intention to use Islamic banking product. This research focused on Sabah customers who are banking with selected banks which are CIMB Bank Berhad, Malayan Banking Berhad (Maybank), RHB Bank Berhad, and Public Bank Berhad. From that...

Full description

Saved in:

Bibliographic Details
Main Author:	Alfera Jausin
Format:	Thesis
Language:	English
Published:	2016
Subjects:	HG Finance
Online Access:	https://eprints.ums.edu.my/id/eprint/17747/1/Determinants%20of%20customers.pdf
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-ums-ep.17747
record_format	uketd_dc
spelling	my-ums-ep.177472018-01-09T02:24:59Z Determinants of customers' intention to use Islamic banking products: a study of consumers in Kota Kinabalu, Sabah 2016 Alfera Jausin HG Finance The purpose of this research is about to examine the determinants of intention to use Islamic banking product. This research focused on Sabah customers who are banking with selected banks which are CIMB Bank Berhad, Malayan Banking Berhad (Maybank), RHB Bank Berhad, and Public Bank Berhad. From that, the researcher conduct this research in objective to examine the intention to use Islamic banking products selected banks located in Kota Kinabalu, Sabah. In this research, the independent variables are attitude, social influence, religious obligation, government support and the pricing of Islamic banking products. A total of 131 sets of questionnaire were collected from target respondents and this data were analyzed by used the Statistical Package for Social Science (SPSS) version 20 and Smart Partial Least Square (SmartPLS) version 2. The data collection method using convenience sampling technique that distributed to selected banks in Kota Kinabalu, Sabah. The contribution of this research was divided to two categories which are theoretical contribution and practical contribution. The result in this research showed interesting findings where independent variables attitude, government support and social influence was supported. Pricing of Islamic banking products and religious obligation was not supported. Limitation and implication result from this research and future research suggestion also included in this paper. 2016 Thesis https://eprints.ums.edu.my/id/eprint/17747/ https://eprints.ums.edu.my/id/eprint/17747/1/Determinants%20of%20customers.pdf text en public mphil masters Universiti Malaysia Sabah Faculty of Business, Economics and Accounting
institution	Universiti Malaysia Sabah
collection	UMS Institutional Repository
language	English
topic	HG Finance
spellingShingle	HG Finance Alfera Jausin Determinants of customers' intention to use Islamic banking products: a study of consumers in Kota Kinabalu, Sabah
description	The purpose of this research is about to examine the determinants of intention to use Islamic banking product. This research focused on Sabah customers who are banking with selected banks which are CIMB Bank Berhad, Malayan Banking Berhad (Maybank), RHB Bank Berhad, and Public Bank Berhad. From that, the researcher conduct this research in objective to examine the intention to use Islamic banking products selected banks located in Kota Kinabalu, Sabah. In this research, the independent variables are attitude, social influence, religious obligation, government support and the pricing of Islamic banking products. A total of 131 sets of questionnaire were collected from target respondents and this data were analyzed by used the Statistical Package for Social Science (SPSS) version 20 and Smart Partial Least Square (SmartPLS) version 2. The data collection method using convenience sampling technique that distributed to selected banks in Kota Kinabalu, Sabah. The contribution of this research was divided to two categories which are theoretical contribution and practical contribution. The result in this research showed interesting findings where independent variables attitude, government support and social influence was supported. Pricing of Islamic banking products and religious obligation was not supported. Limitation and implication result from this research and future research suggestion also included in this paper.
format	Thesis
qualification_name	Master of Philosophy (M.Phil.)
qualification_level	Master's degree
author	Alfera Jausin
author_facet	Alfera Jausin
author_sort	Alfera Jausin
title	Determinants of customers' intention to use Islamic banking products: a study of consumers in Kota Kinabalu, Sabah
title_short	Determinants of customers' intention to use Islamic banking products: a study of consumers in Kota Kinabalu, Sabah
title_full	Determinants of customers' intention to use Islamic banking products: a study of consumers in Kota Kinabalu, Sabah
title_fullStr	Determinants of customers' intention to use Islamic banking products: a study of consumers in Kota Kinabalu, Sabah
title_full_unstemmed	Determinants of customers' intention to use Islamic banking products: a study of consumers in Kota Kinabalu, Sabah
title_sort	determinants of customers' intention to use islamic banking products: a study of consumers in kota kinabalu, sabah
granting_institution	Universiti Malaysia Sabah
granting_department	Faculty of Business, Economics and Accounting
publishDate	2016
url	https://eprints.ums.edu.my/id/eprint/17747/1/Determinants%20of%20customers.pdf
_version_	1747836463535357952

Determinants of customers' intention to use Islamic banking products: a study of consumers in Kota Kinabalu, Sabah

Similar Items