The relationship of organisational commitment and turnover intention amongst tourism employees in Kota Kinabalu, Sabah: the moderating effect the job tenure

The purpose of this study is to examine the relationship between components of organisational commitment (affective, continuance and normative) towards turnover intention amongst tourism employees and the effect of job tenure as mediator, specifically those employed by tour operators in Kota Kina...

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Main Author:	Norzaris Abdul
Format:	Thesis
Language:	English
Published:	2014
Subjects:	HD58.7-58.95 Organizational behavior, change and effectiveness Corporate culture
Online Access:	https://eprints.ums.edu.my/id/eprint/17901/1/The%20relationship%20of%20organisational%20commitment%20.pdf
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id	my-ums-ep.17901
record_format	uketd_dc
spelling	my-ums-ep.179012017-12-28T22:54:03Z The relationship of organisational commitment and turnover intention amongst tourism employees in Kota Kinabalu, Sabah: the moderating effect the job tenure 2014 Norzaris Abdul HD58.7-58.95 Organizational behavior, change and effectiveness. Corporate culture The purpose of this study is to examine the relationship between components of organisational commitment (affective, continuance and normative) towards turnover intention amongst tourism employees and the effect of job tenure as mediator, specifically those employed by tour operators in Kota Kinabalu. A total of 110 tour operator employees completed the questionnaire. A self-administrated was used by the researchers to collect data. The results indicate that affective commitment and normative commitment were negatively related to turnover intention. While continuance commitment were not negatively related to turnover intention. This study found out job tenure did not moderate the relationship between organization commitment and turnover intention. Findings could highlight the importance of tour operator creating strong relationships with employees, and not just tourists 2014 Thesis https://eprints.ums.edu.my/id/eprint/17901/ https://eprints.ums.edu.my/id/eprint/17901/1/The%20relationship%20of%20organisational%20commitment%20.pdf text en public masters Universiti Malaysia Sabah Faculty of Business, Economics and Accounting
institution	Universiti Malaysia Sabah
collection	UMS Institutional Repository
language	English
topic	HD58.7-58.95 Organizational behavior, change and effectiveness Corporate culture
spellingShingle	HD58.7-58.95 Organizational behavior, change and effectiveness Corporate culture Norzaris Abdul The relationship of organisational commitment and turnover intention amongst tourism employees in Kota Kinabalu, Sabah: the moderating effect the job tenure
description	The purpose of this study is to examine the relationship between components of organisational commitment (affective, continuance and normative) towards turnover intention amongst tourism employees and the effect of job tenure as mediator, specifically those employed by tour operators in Kota Kinabalu. A total of 110 tour operator employees completed the questionnaire. A self-administrated was used by the researchers to collect data. The results indicate that affective commitment and normative commitment were negatively related to turnover intention. While continuance commitment were not negatively related to turnover intention. This study found out job tenure did not moderate the relationship between organization commitment and turnover intention. Findings could highlight the importance of tour operator creating strong relationships with employees, and not just tourists
format	Thesis
qualification_level	Master's degree
author	Norzaris Abdul
author_facet	Norzaris Abdul
author_sort	Norzaris Abdul
title	The relationship of organisational commitment and turnover intention amongst tourism employees in Kota Kinabalu, Sabah: the moderating effect the job tenure
title_short	The relationship of organisational commitment and turnover intention amongst tourism employees in Kota Kinabalu, Sabah: the moderating effect the job tenure
title_full	The relationship of organisational commitment and turnover intention amongst tourism employees in Kota Kinabalu, Sabah: the moderating effect the job tenure
title_fullStr	The relationship of organisational commitment and turnover intention amongst tourism employees in Kota Kinabalu, Sabah: the moderating effect the job tenure
title_full_unstemmed	The relationship of organisational commitment and turnover intention amongst tourism employees in Kota Kinabalu, Sabah: the moderating effect the job tenure
title_sort	relationship of organisational commitment and turnover intention amongst tourism employees in kota kinabalu, sabah: the moderating effect the job tenure
granting_institution	Universiti Malaysia Sabah
granting_department	Faculty of Business, Economics and Accounting
publishDate	2014
url	https://eprints.ums.edu.my/id/eprint/17901/1/The%20relationship%20of%20organisational%20commitment%20.pdf
_version_	1747836474895630336

The relationship of organisational commitment and turnover intention amongst tourism employees in Kota Kinabalu, Sabah: the moderating effect the job tenure

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