Performance factors of Kopitiams in Kota Kinabalu, Sabah

This research aims to determine sales perrormance factors for coffee shop or better known as Kopitiam operating in Kota Kinabalu, Sabah. The objective is achieved by analyzing relationships between sales of Kopitiams against the factors stipulated in the proposed model. The model consists of two...

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Main Author: Wong, Wai Yew
Format: Thesis
Language:English
Published: 2007
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/19577/1/Performance%20factors%20of%20Kopitiams%20in%20Kota%20Kinabalu.pdf
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spelling my-ums-ep.195772018-03-27T07:24:16Z Performance factors of Kopitiams in Kota Kinabalu, Sabah 2007 Wong, Wai Yew HF Commerce This research aims to determine sales perrormance factors for coffee shop or better known as Kopitiam operating in Kota Kinabalu, Sabah. The objective is achieved by analyzing relationships between sales of Kopitiams against the factors stipulated in the proposed model. The model consists of two theories with two factors each and a marketing strategy with four factors. The first theory is human capital theory which consists of the education and experience factors. The second theory is organizational theory which consists of size and age factors. As for the marketing strategy it consists of price, promotion, place and product factors. Questionnaires data were collected from 93 Kopitiams in Kota Kinabalu. Results from analysis reveal that 36.2% of the variances are able to be explained by the model, with education, age, size and place strategy significant. It is hope that, this research has contributed to researches in this field at the micros, small and medium enterprise level and can use by future researcher as a reference to develop a better model. 2007 Thesis https://eprints.ums.edu.my/id/eprint/19577/ https://eprints.ums.edu.my/id/eprint/19577/1/Performance%20factors%20of%20Kopitiams%20in%20Kota%20Kinabalu.pdf text en public masters Universiti Malaysia Sabah Faculty of Business, Economics and Accounting
institution Universiti Malaysia Sabah
collection UMS Institutional Repository
language English
topic HF Commerce
spellingShingle HF Commerce
Wong, Wai Yew
Performance factors of Kopitiams in Kota Kinabalu, Sabah
description This research aims to determine sales perrormance factors for coffee shop or better known as Kopitiam operating in Kota Kinabalu, Sabah. The objective is achieved by analyzing relationships between sales of Kopitiams against the factors stipulated in the proposed model. The model consists of two theories with two factors each and a marketing strategy with four factors. The first theory is human capital theory which consists of the education and experience factors. The second theory is organizational theory which consists of size and age factors. As for the marketing strategy it consists of price, promotion, place and product factors. Questionnaires data were collected from 93 Kopitiams in Kota Kinabalu. Results from analysis reveal that 36.2% of the variances are able to be explained by the model, with education, age, size and place strategy significant. It is hope that, this research has contributed to researches in this field at the micros, small and medium enterprise level and can use by future researcher as a reference to develop a better model.
format Thesis
qualification_level Master's degree
author Wong, Wai Yew
author_facet Wong, Wai Yew
author_sort Wong, Wai Yew
title Performance factors of Kopitiams in Kota Kinabalu, Sabah
title_short Performance factors of Kopitiams in Kota Kinabalu, Sabah
title_full Performance factors of Kopitiams in Kota Kinabalu, Sabah
title_fullStr Performance factors of Kopitiams in Kota Kinabalu, Sabah
title_full_unstemmed Performance factors of Kopitiams in Kota Kinabalu, Sabah
title_sort performance factors of kopitiams in kota kinabalu, sabah
granting_institution Universiti Malaysia Sabah
granting_department Faculty of Business, Economics and Accounting
publishDate 2007
url https://eprints.ums.edu.my/id/eprint/19577/1/Performance%20factors%20of%20Kopitiams%20in%20Kota%20Kinabalu.pdf
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