Empowerment and employee performance in Ar-Rahn Sdn. Bhd.

The key objective of this research is to study the relationship between psychological empowerment and employees' performance in Ar-Rahn Sdn. Bhd., one of a micro financing companies and is also known as an Islamic pawn broking system in Malaysia. In order to achieve the objective career in perf...

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Main Author: Siti Mashita Marijin
Format: Thesis
Language:English
Published: 2019
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/25758/1/Empowerment%20and%20employee%20performance%20in%20Ar-Rahn%20Sdn.%20Bhd..pdf
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spelling my-ums-ep.257582020-08-05T23:33:19Z Empowerment and employee performance in Ar-Rahn Sdn. Bhd. 2019 Siti Mashita Marijin HG Finance The key objective of this research is to study the relationship between psychological empowerment and employees' performance in Ar-Rahn Sdn. Bhd., one of a micro financing companies and is also known as an Islamic pawn broking system in Malaysia. In order to achieve the objective career in performance, the theory of empowerment and social exchange theory have been applied for this study. This cross-sectional study proposed a model which looks into the relationship between four dimensions of psychological empowerment (meaning, competence, self-determination and impact) and employees' performance. This thesis also investigates the role of demographic variables which are educational level and years of experience, and distributive justice as the moderators between psychological empowerment and employees' performance. The questionnaires were completed by 162 employees of Ar­Rahn Sdn. Bhd. from 30 branches in Malaysia, and the data was analyzed using SPSS Version 22.0. The results demonstrate that psychological empowerment is positively related to the task performance of employees in Ar-Rahn Sdn. Bhd. The results also show that distributive justice positively and significantly affects employees' performance. However, both demographic variables do not have any significant influence on employees' performance. This study highlights the importance of enhancing psychological empowerment to promote employee performance especially to achieve their objectives and targets. 2019 Thesis https://eprints.ums.edu.my/id/eprint/25758/ https://eprints.ums.edu.my/id/eprint/25758/1/Empowerment%20and%20employee%20performance%20in%20Ar-Rahn%20Sdn.%20Bhd..pdf text en public mphil masters Universiti Malaysia Sabah Faculty Of Business, Economics And Accountancy
institution Universiti Malaysia Sabah
collection UMS Institutional Repository
language English
topic HG Finance
spellingShingle HG Finance
Siti Mashita Marijin
Empowerment and employee performance in Ar-Rahn Sdn. Bhd.
description The key objective of this research is to study the relationship between psychological empowerment and employees' performance in Ar-Rahn Sdn. Bhd., one of a micro financing companies and is also known as an Islamic pawn broking system in Malaysia. In order to achieve the objective career in performance, the theory of empowerment and social exchange theory have been applied for this study. This cross-sectional study proposed a model which looks into the relationship between four dimensions of psychological empowerment (meaning, competence, self-determination and impact) and employees' performance. This thesis also investigates the role of demographic variables which are educational level and years of experience, and distributive justice as the moderators between psychological empowerment and employees' performance. The questionnaires were completed by 162 employees of Ar­Rahn Sdn. Bhd. from 30 branches in Malaysia, and the data was analyzed using SPSS Version 22.0. The results demonstrate that psychological empowerment is positively related to the task performance of employees in Ar-Rahn Sdn. Bhd. The results also show that distributive justice positively and significantly affects employees' performance. However, both demographic variables do not have any significant influence on employees' performance. This study highlights the importance of enhancing psychological empowerment to promote employee performance especially to achieve their objectives and targets.
format Thesis
qualification_name Master of Philosophy (M.Phil.)
qualification_level Master's degree
author Siti Mashita Marijin
author_facet Siti Mashita Marijin
author_sort Siti Mashita Marijin
title Empowerment and employee performance in Ar-Rahn Sdn. Bhd.
title_short Empowerment and employee performance in Ar-Rahn Sdn. Bhd.
title_full Empowerment and employee performance in Ar-Rahn Sdn. Bhd.
title_fullStr Empowerment and employee performance in Ar-Rahn Sdn. Bhd.
title_full_unstemmed Empowerment and employee performance in Ar-Rahn Sdn. Bhd.
title_sort empowerment and employee performance in ar-rahn sdn. bhd.
granting_institution Universiti Malaysia Sabah
granting_department Faculty Of Business, Economics And Accountancy
publishDate 2019
url https://eprints.ums.edu.my/id/eprint/25758/1/Empowerment%20and%20employee%20performance%20in%20Ar-Rahn%20Sdn.%20Bhd..pdf
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