Tourist destination safety and security: Key attributes and framework

The aim of this research is to understand the key attributes for tourist destination safety and security in Kata Kinabalu and the Eastern Sabah Security Zone (Esszone) areas in Sabah. The research objectives explored perceptions, factors, reactions, measures and suggestions. The research design is s...

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Main Author: Pricilla Kuilis
Format: Thesis
Language:English
English
Published: 2019
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/32885/1/Tourist%20destination%20safety%20and%20security%3B%20Key%20attributes%20and%20framework.24pages.pdf
https://eprints.ums.edu.my/id/eprint/32885/2/Tourist%20destination%20safety%20and%20security%3B%20Key%20attributes%20and%20framework.fulltext.pdf
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spelling my-ums-ep.328852022-06-08T00:18:14Z Tourist destination safety and security: Key attributes and framework 2019 Pricilla Kuilis G154.9-155.8 Travel and state. Tourism UH800-910 Recreation and information services The aim of this research is to understand the key attributes for tourist destination safety and security in Kata Kinabalu and the Eastern Sabah Security Zone (Esszone) areas in Sabah. The research objectives explored perceptions, factors, reactions, measures and suggestions. The research design is sequential exploratory mixed methods. The respondents were the tour operators, tourists and local communities. The findings in the data analysis revealed holistic findings for knowledge, methodological and practical contribution. The study reveals that the tour operators, tourists and local communities' perception of tourist destination safety and security illustrates the positive relationship amongst themselves on their level of familiarity and favorability of the tourist destination's safety and security. Eventhough Sabah is perceived as a safe, harmonious and friendly tourist destination and the issue of safety and security may not need be addressed to a great extent, however, this research will contribute to strengthen the safety and security concern. The implication on tourist destination safety and security and framework could act as a useful guideline and this thesis would be deemed useful to understand the tourist destination safety and security for the government and stakeholders. Safety and security is important for the tourism industry as tourists will avoid going to insecure or unsafe destination. As tourism grows, increased movement of tourists will be in abundance as tourism plays an important industry for any country. Hence, in order to safeguard the movement of the tour operators, tourists and the local communities, the key attributes and framework for tourist destination safety and security must be in place, implemented and enforced. There is a systematic understanding of how individuals, tour operators, tourists and the local communities perceive tourist destination safety and security and competence to reduce and manage the risks. The patterns of global safety and security have evolved tremendously with the increasing number of terrorist attacks, epidemics, natural disasters, kidnappings and murders. Thus, it raises the necessity to revise the understanding on the relationship between tourism, safety and security and the tourist destination safety and security measures. Notwithstanding the above, immediate examination of the causes of the incidents and the reasons for its repeated occurrence should be carried out. Reliance on the security forces would be a thing of the past if everyone, be they the tour operators, tourists themselves and the local communities, places their own safety and security themselves. This should be uppermost on their minds and to be on the watch out for any signs of unsafe and insecure premonition or happenings. Evaluating safety and security practices provides an understanding of how much scientific techniques and contemporary approaches the authorities are using and to implement in their day-to-day operations. This information assisted in the development of a workable and suitable policy and framework for sustainable safety and security issues at the tourist destination and provide the basis for recommendations of the most feasible way to counter kidnappings, shootings, crimes or terrorist attacks. 2019 Thesis https://eprints.ums.edu.my/id/eprint/32885/ https://eprints.ums.edu.my/id/eprint/32885/1/Tourist%20destination%20safety%20and%20security%3B%20Key%20attributes%20and%20framework.24pages.pdf text en public https://eprints.ums.edu.my/id/eprint/32885/2/Tourist%20destination%20safety%20and%20security%3B%20Key%20attributes%20and%20framework.fulltext.pdf text en validuser dphil doctoral Universiti Malaysia Sabah Faculty of Business, Economics and Accountancy
institution Universiti Malaysia Sabah
collection UMS Institutional Repository
language English
English
topic G154.9-155.8 Travel and state
Tourism
UH800-910 Recreation and information services
spellingShingle G154.9-155.8 Travel and state
Tourism
UH800-910 Recreation and information services
Pricilla Kuilis
Tourist destination safety and security: Key attributes and framework
description The aim of this research is to understand the key attributes for tourist destination safety and security in Kata Kinabalu and the Eastern Sabah Security Zone (Esszone) areas in Sabah. The research objectives explored perceptions, factors, reactions, measures and suggestions. The research design is sequential exploratory mixed methods. The respondents were the tour operators, tourists and local communities. The findings in the data analysis revealed holistic findings for knowledge, methodological and practical contribution. The study reveals that the tour operators, tourists and local communities' perception of tourist destination safety and security illustrates the positive relationship amongst themselves on their level of familiarity and favorability of the tourist destination's safety and security. Eventhough Sabah is perceived as a safe, harmonious and friendly tourist destination and the issue of safety and security may not need be addressed to a great extent, however, this research will contribute to strengthen the safety and security concern. The implication on tourist destination safety and security and framework could act as a useful guideline and this thesis would be deemed useful to understand the tourist destination safety and security for the government and stakeholders. Safety and security is important for the tourism industry as tourists will avoid going to insecure or unsafe destination. As tourism grows, increased movement of tourists will be in abundance as tourism plays an important industry for any country. Hence, in order to safeguard the movement of the tour operators, tourists and the local communities, the key attributes and framework for tourist destination safety and security must be in place, implemented and enforced. There is a systematic understanding of how individuals, tour operators, tourists and the local communities perceive tourist destination safety and security and competence to reduce and manage the risks. The patterns of global safety and security have evolved tremendously with the increasing number of terrorist attacks, epidemics, natural disasters, kidnappings and murders. Thus, it raises the necessity to revise the understanding on the relationship between tourism, safety and security and the tourist destination safety and security measures. Notwithstanding the above, immediate examination of the causes of the incidents and the reasons for its repeated occurrence should be carried out. Reliance on the security forces would be a thing of the past if everyone, be they the tour operators, tourists themselves and the local communities, places their own safety and security themselves. This should be uppermost on their minds and to be on the watch out for any signs of unsafe and insecure premonition or happenings. Evaluating safety and security practices provides an understanding of how much scientific techniques and contemporary approaches the authorities are using and to implement in their day-to-day operations. This information assisted in the development of a workable and suitable policy and framework for sustainable safety and security issues at the tourist destination and provide the basis for recommendations of the most feasible way to counter kidnappings, shootings, crimes or terrorist attacks.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Pricilla Kuilis
author_facet Pricilla Kuilis
author_sort Pricilla Kuilis
title Tourist destination safety and security: Key attributes and framework
title_short Tourist destination safety and security: Key attributes and framework
title_full Tourist destination safety and security: Key attributes and framework
title_fullStr Tourist destination safety and security: Key attributes and framework
title_full_unstemmed Tourist destination safety and security: Key attributes and framework
title_sort tourist destination safety and security: key attributes and framework
granting_institution Universiti Malaysia Sabah
granting_department Faculty of Business, Economics and Accountancy
publishDate 2019
url https://eprints.ums.edu.my/id/eprint/32885/1/Tourist%20destination%20safety%20and%20security%3B%20Key%20attributes%20and%20framework.24pages.pdf
https://eprints.ums.edu.my/id/eprint/32885/2/Tourist%20destination%20safety%20and%20security%3B%20Key%20attributes%20and%20framework.fulltext.pdf
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