The strategic linkage between organizational context and information systems success : A study on the Malaysian MSC status companies

In the modern world, and because the organizational forms are changing, there is a need for a deeper investigation on the linkage between organization context and information system in the organization. The statement that the information system did not fit the organizational culture is often part of...

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Main Author:	Zakariya Belkhamza
Format:	Thesis
Language:	English English
Published:	2011
Subjects:	HD28-70 Management Industrial management
Online Access:	https://eprints.ums.edu.my/id/eprint/38203/2/24%20PAGES.pdf https://eprints.ums.edu.my/id/eprint/38203/1/FULLTEXT.pdf
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id	my-ums-ep.38203
record_format	uketd_dc
spelling	my-ums-ep.382032024-03-08T06:39:21Z The strategic linkage between organizational context and information systems success : A study on the Malaysian MSC status companies 2011 Zakariya Belkhamza HD28-70 Management. Industrial management In the modern world, and because the organizational forms are changing, there is a need for a deeper investigation on the linkage between organization context and information system in the organization. The statement that the information system did not fit the organizational culture is often part of the explanation of why particular information system encountered unanticipated resistance and never met expectations. This study aims to provide a fundamental framework for a new concept of the linkage between organizational context and information systems success. This study explores the concept of organizational context dimensions suggested by Ghoshal and Bartlett (1994), stretch, trust, support and discipline, as the shapers of organizational culture, and relates them to the information systems research, focusing on the information systems success as represented by system performance, information effectiveness and service performance, particularly investigating the role of the managerial action affecting this linkage. To investigate this problem, the study first develops instrument to measure the organizational context constructs, validates them and then uses partial least squares (PLS) techniques to test the hypothesized model. Data used for this research was collected from a sample of 317 MSC status companies in Malaysia. The results show good support for the theorized model. Except trust, the organizational context is proven to be major factor for the success of information systems in the organization, especially when the organizational act ambidextrously within the information systems context. The study ends by introducing a four-stage sociotechnical model coined as System Behavioral Success Model (SBS), which describes how the behavioral context of an IT organization led by their IT executives would lead to the success of the information systems function. 2011 Thesis https://eprints.ums.edu.my/id/eprint/38203/ https://eprints.ums.edu.my/id/eprint/38203/2/24%20PAGES.pdf text en public https://eprints.ums.edu.my/id/eprint/38203/1/FULLTEXT.pdf text en validuser dphil doctoral Universiti Malaysia Sabah Sekolah Perniagaan dan Ekonomi
institution	Universiti Malaysia Sabah
collection	UMS Institutional Repository
language	English English
topic	HD28-70 Management Industrial management
spellingShingle	HD28-70 Management Industrial management Zakariya Belkhamza The strategic linkage between organizational context and information systems success : A study on the Malaysian MSC status companies
description	In the modern world, and because the organizational forms are changing, there is a need for a deeper investigation on the linkage between organization context and information system in the organization. The statement that the information system did not fit the organizational culture is often part of the explanation of why particular information system encountered unanticipated resistance and never met expectations. This study aims to provide a fundamental framework for a new concept of the linkage between organizational context and information systems success. This study explores the concept of organizational context dimensions suggested by Ghoshal and Bartlett (1994), stretch, trust, support and discipline, as the shapers of organizational culture, and relates them to the information systems research, focusing on the information systems success as represented by system performance, information effectiveness and service performance, particularly investigating the role of the managerial action affecting this linkage. To investigate this problem, the study first develops instrument to measure the organizational context constructs, validates them and then uses partial least squares (PLS) techniques to test the hypothesized model. Data used for this research was collected from a sample of 317 MSC status companies in Malaysia. The results show good support for the theorized model. Except trust, the organizational context is proven to be major factor for the success of information systems in the organization, especially when the organizational act ambidextrously within the information systems context. The study ends by introducing a four-stage sociotechnical model coined as System Behavioral Success Model (SBS), which describes how the behavioral context of an IT organization led by their IT executives would lead to the success of the information systems function.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Zakariya Belkhamza
author_facet	Zakariya Belkhamza
author_sort	Zakariya Belkhamza
title	The strategic linkage between organizational context and information systems success : A study on the Malaysian MSC status companies
title_short	The strategic linkage between organizational context and information systems success : A study on the Malaysian MSC status companies
title_full	The strategic linkage between organizational context and information systems success : A study on the Malaysian MSC status companies
title_fullStr	The strategic linkage between organizational context and information systems success : A study on the Malaysian MSC status companies
title_full_unstemmed	The strategic linkage between organizational context and information systems success : A study on the Malaysian MSC status companies
title_sort	strategic linkage between organizational context and information systems success : a study on the malaysian msc status companies
granting_institution	Universiti Malaysia Sabah
granting_department	Sekolah Perniagaan dan Ekonomi
publishDate	2011
url	https://eprints.ums.edu.my/id/eprint/38203/2/24%20PAGES.pdf https://eprints.ums.edu.my/id/eprint/38203/1/FULLTEXT.pdf
_version_	1794022711251435520

The strategic linkage between organizational context and information systems success : A study on the Malaysian MSC status companies

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