The relationship between leadership style and employee performance: A case of federal public sector in Sabah

There are a lot of researchers have done many studies on leadership several decades ago. Generally, the definition of leadership is to organizing a group of people to achieve the organizational goals. Nevertheless, researchers find the perfect match on different perspective of leadership styles....

Full description

Saved in:
Bibliographic Details
Main Author: Aksyah Nasrah
Format: Thesis
Language:English
Published: 2012
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/5865/1/mt0000000055.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-ums-ep.5865
record_format uketd_dc
institution Universiti Malaysia Sabah
collection UMS Institutional Repository
language English
topic HM Sociology (General)
spellingShingle HM Sociology (General)
Aksyah Nasrah
The relationship between leadership style and employee performance: A case of federal public sector in Sabah
description There are a lot of researchers have done many studies on leadership several decades ago. Generally, the definition of leadership is to organizing a group of people to achieve the organizational goals. Nevertheless, researchers find the perfect match on different perspective of leadership styles. This is important to measure what is the best leadership style in order to increase the employee performance in any organizations. Additionally, we could see there is still a lack of performance from many employees during their hours in the work place. Therefore, with today's current situation, leadership is the highest priority of management even in government sector. The main objective of this study was to investigate the perceived leadership styles and the employee work performance in the studied organization; Federal Public Sector in Sabah. The other objectives of this study are, to identify whether there is any relationship between leadership styles applied by the supervisor and the effect on staff/employee job performance. In addition, this study also wants to investigate whether the biographical characteristics namely age and lengths of service moderate the relationship between leadership styles and employees performance. This study is conducted among staff in Federal Public Sector in Sabah. Majority of respondents aged between 23 - 40 who's having a working experience less than 10 years in the organization. About one hundred and fifty (150) respondents have given their commitment to answer all questionnaires distributed by the researcher. Therefore, it is very hopeful that this study reveals perceived leadership styles have a significant positive relationship between employees in Federal Public Sector in Sabah. In addition, leaders could adopt innovative strategies using suitable leadership style in order to achieve work performance at the very best level as well as to gain the long term success.
format Thesis
qualification_level Master's degree
author Aksyah Nasrah
author_facet Aksyah Nasrah
author_sort Aksyah Nasrah
title The relationship between leadership style and employee performance: A case of federal public sector in Sabah
title_short The relationship between leadership style and employee performance: A case of federal public sector in Sabah
title_full The relationship between leadership style and employee performance: A case of federal public sector in Sabah
title_fullStr The relationship between leadership style and employee performance: A case of federal public sector in Sabah
title_full_unstemmed The relationship between leadership style and employee performance: A case of federal public sector in Sabah
title_sort relationship between leadership style and employee performance: a case of federal public sector in sabah
granting_institution Universiti Malaysia Sabah
granting_department School of Business & Economics
publishDate 2012
url https://eprints.ums.edu.my/id/eprint/5865/1/mt0000000055.pdf
_version_ 1747836321235206144
spelling my-ums-ep.58652017-11-14T07:39:04Z The relationship between leadership style and employee performance: A case of federal public sector in Sabah 2012 Aksyah Nasrah HM Sociology (General) There are a lot of researchers have done many studies on leadership several decades ago. Generally, the definition of leadership is to organizing a group of people to achieve the organizational goals. Nevertheless, researchers find the perfect match on different perspective of leadership styles. This is important to measure what is the best leadership style in order to increase the employee performance in any organizations. Additionally, we could see there is still a lack of performance from many employees during their hours in the work place. Therefore, with today's current situation, leadership is the highest priority of management even in government sector. The main objective of this study was to investigate the perceived leadership styles and the employee work performance in the studied organization; Federal Public Sector in Sabah. The other objectives of this study are, to identify whether there is any relationship between leadership styles applied by the supervisor and the effect on staff/employee job performance. In addition, this study also wants to investigate whether the biographical characteristics namely age and lengths of service moderate the relationship between leadership styles and employees performance. This study is conducted among staff in Federal Public Sector in Sabah. Majority of respondents aged between 23 - 40 who's having a working experience less than 10 years in the organization. About one hundred and fifty (150) respondents have given their commitment to answer all questionnaires distributed by the researcher. Therefore, it is very hopeful that this study reveals perceived leadership styles have a significant positive relationship between employees in Federal Public Sector in Sabah. In addition, leaders could adopt innovative strategies using suitable leadership style in order to achieve work performance at the very best level as well as to gain the long term success. 2012 Thesis https://eprints.ums.edu.my/id/eprint/5865/ https://eprints.ums.edu.my/id/eprint/5865/1/mt0000000055.pdf text en public masters Universiti Malaysia Sabah School of Business & Economics Amos, T. L., Ristow, A. and Ristow, L. 2004. Human Resource Management (2d Edition). Lansdowne: Juta and Co Ltd. Argyris, C., 1960. Understanding Organizational Behavior. Homewood, Illinois: Dorsey Press. Ashaari, S. F. 2011. An Explaratory Study of Leadership Styles and the Effects on Performance among Managers at Malaysia Airport Technologies Sdn. Bhd. University Utara Malaysia. Avolio, B. J and Bass, 1991. The Full-Range of Leadership Development, Center for Leadership Studies, Birminghamton, NY. Awamleh, R., Evans, J., Mahate, A., 2005. A test of transformational and transactional leadership styles on employees' satisfaction and performance in the UAE banking sector, Journal of Comparative International Management, Vol. 8, No. 1,3-19, Management Futures, Canada. Barling, J., Fullagar, C. and Bluen, S. 1983. Behaviors in Organization: South African Perspective (2nd Edition). Johannesburg: McGraw-Hill Book Company. Barling, ]., Weber, T. and Kelloway, E. K. 1996. Effects of Transformational LeadershipT raining on Attitudinal & FinancialO utcomes:A Field Experiment. Journal of Applied Psychology8, 1(6): 827-832 Bass, B. M. 1985. Leaderships and Performance Beyond Expectation. New York: Free Press. Bass, B. M. 1990. Bass and Stogdill's handbook of leadership: Theory, Research and Managerial applications. New York: Free Press. Bass, B. M. and Avolio, B. J., 1993, ""Transformational leadership theory: A Response to Critiques"", in Chemmers, M. M. and Ammons, R. (Eds), Leadership and Research: Perspectives and Direction, California Academic Press, Los Angeles, CA, pp. 49-80. Bass, B. M. (2000). The Future of Leadership in Learning Organizations. Journal of Leadership & Organizational Studies, 7(3), 18-40. Bass, B. M. and Avolio, B. J., 1994. Improving Organizational Effectiveness through Transformational Leadership. Thousand Oaks, CA: Sage Publication Bass, B. M. and Avolio, B. J. 1997. Full Range Leadership Development.. Manual for the Multifactor Leadership Questionnaire. Redwood City: Mind Garden Inc. 56 Bass, B. M., Avolio, B. J. Jung, D. I. & Berson, Y., 2003, Predicting Unit Performance by Assessing Transformational and Transactional Leadership. Journal of Applied Psychology. 88(2) Bass, B. M. & Bass, R. (2008). The Bass handbook of leadership., Theory, research, and managerial applications (4thed. ). New York: Free Press. Behling, 0. and Mcfillen, J. (1996), ""A Syncretical Model Charismatic or Transformational Leadership, "" Group and Organization Management, Vol. 21, No. 2, pp. 120-160. Bennis, W. and Nanus, B. 1985. Leaders: the Strategies for Taking Charge. New York: Harper Row. Berson, Y., Shamair, B., Avolio, B. J. and Popper, M. 2001. The Relationship between Vision Strength, Leadership Style & Context. The leadership quarterly, 12: 53-73 Bernard, L. L. 1926. Introduction to Socia/Psychology. New York: Holt. Blake, J. J. and Mouton, J. S. (1964), The Managerial Grid, Gulf Publications, Houston, TX. Borman, W. C., & Motowidlo, S. J. 1993. Expanding the Criterion Domain to Include Elements of Contextual Performance. In N. Schmitt, & B. W. C. (Eds. ), Personnel Selection in Organizations 71-98. San Francisco: Joessey-Bass. Brand, C., Hey], G. and Maritz, D. 2000. Leadership. In Meyer, M. and Botha, E. (eds). Organizational Development and Transformation in South Africa. Durban: Butterworths. Brief, A. P. and Motowidlo, S. J. (1986), Prosocial Organizational Behaviors, Academy of Management Review, Vol. 11, pp. 710-25. Burns, J. M. (1978), Leadership, Harper & Row, New York, NY. Bushra, F., Usman, A. and Naveed, A. 2011. Effect of Transformational Leadership on Employees' Job Satisfaction and Organizational Commitment in Banking Sector of Lahore (Pakistan), International Journal of Business and Social Science Vol. 2 No. 18. Caccioppe, R. 1997. Leadership Moment by Moment, Leadership and Organisational Development Journal, 18(7): 335-345. Campbell, J. P., McCloy, R. A., Oppler, S. H., & Sager, C. E. 1993. A Theory of Performance. In N. Schmidt, & W. C. Borman (Eds. ), Personnel selection in organizations 35-70. San Francisco: Jossey-Bass. 57 Cannella Jr., A. A. and Rowe, W. G. 1995. Leader Capabilities, Succession & Competitive Context: A Baseball Study. The leadership quarter/y, 1: 69-88 Chipunza, C., 0. Samuel, M. and Mariri, T. 2011. Leadership Style, Employee Motivation and Commitment: Empirical Evidence from a Consolidated Retail Bank Operating in a Depressed Economy. African Journal of Business Management Vol . 5(20), pp. 8337-8346. Conger, 3. A. 1999. Charismatic & Transformational Leadership in Organizations: An Insider's Perspective on These Developing Streams of Research. The leadership Quarterly, 10(2): 45-169. Corvellec, H. 1995. Stories of Achievement. - Narrative Features of Organizational Performance. Sweden: Lund University Press. Cummings, L. L. and Schwab, D. P. 1973. Performance in Organizations.. Determinants and Appraisal. Glenview: Scott, Foresman and Company. Den Hertog, D. N., Van Muijen, J. J. and Koopman, P. L. 1997. Transactional versus transformational leadership: an analysis of the MLQ, Journal of Occupational & Organizational Psychology, Vol. 70, pp. 19-34 Dienesch, R. M., & Liden, R. C. (1986). Leader-Member Exchange Model of Leadership: A Critique and Further Development. Academy of Management Review, 618-34. Draft, R. L. 1999. Leadership Theory and Practice. Fort Worth: The Drydon Press Dubinsky, A. J., Yammarino, F. J., Jolson, M. A. and Spangler, W. D. 1995. Transformational Leadership: An Initial Investigation in Sales Management. Journal of Personal Selling & Sales Management, 15: 17-31. Dvi r, T. (1998), The Impact of Transformational Leadership Training on Follower Development and Performance: a Field Experiment, PhD Dissertation, Faculty of Management, Tel Aviv University, Tel Aviv. Frischer, J., 2006. Laissez-faire Leadership versus Empowering Leadership in New Product Developing, Management and Philosophy, No. 1., 2006. Giambatista, R. C. 2004. Jumping through Hoops: A Longitudinal Study of Leader Life Cycle in the NBA. The Leadership Quarterly, 15. "" 607-624. Goleman, D. (2000), Leadership That Gets Results, Harvard Business Review, March-April, pp. 78-90. H. Rezaei Dolatabadi & M. Safa, (2010), The Effect of Directive and Participative Leadership Style on Employees' Commitment to Service Quality, International Bulletin of Business Administration, Iss. 9 (2010), EuroJournals, Inc. 2010. 58 Hair, Jr., J. F., Anderson, R. E., Tatham, R. L., and Black, W. C. 1995. Multivariate Data Ana/y5& with Readings (4th edition). Englewood Cliffs, NJ: Prentice-Hall. Hair. J. F., Bush R. P., & Ortinau, D. J 2003. Marketing research within a changing information environment (2 nd edition). New York, NY: Mcgraw-Hill Irwin Hamidifar, F. 2009. A study of the Relationship between Leadership Styles and Employee Job Satisfaction at Islamic Azad University Branches in Tehran, Iran. School of Business, Assumption University. Hayward, B. A. 2005. Relationship between Employee Performance, Leadership and Emotional Intelligence in a South African Parastatal Organization, Department of Management, Rhodes University Hellriegel, D., Jackson, S. E., Slocum, J. W., Staude, G., Amos, T., Klopper, H. B., Louw, L. and Oosthuizen, T. (2004), ""Management, "" Second South African Edition, Oxford University Press, Cape Town, Southern Africa. Hersey, P., & Blanchard, K. H. 1982, Leadership Style: Attitudes and Behaviors, Training & Development Journal, 36(5), 50-52. Hersey, P. and Blanchard, K. H. 1988. Management of Organizational Behavior: Utilizing Human Resources (5th Edition). Englewood Cliffs: Prentice-Hall. Hersey, P., Blanchard, K. H., & Johnson, D. E. (2000). Management of Organizational Behavior., Leading Human Resources (8th ed. ), Englewood Cliffs, NJ: Prentice Hall. House, R. J. (1971), A Path-goal Theory of Leadership Effectiveness, Administrative Science Quarterly, Vol. 16. House, R. J., & Mitchell, T. R. (1974). Path-goal Theory of Leadership. Contemporary Business, 3, Fall. Jing, F. F., Avery, G. C., 2008, Missing Link in Understanding the Relationship Between Leadership and Organizational Performance, International Business & Economic Research Journal, Vol. 7, No. 5 Johnson, M. 1995. Managing in the Next Millennium. Oxford: Butterworth- Heinemann. Judge, T. A. and Piccolo, R. F., 2004, Transformational and Transactional Leadership: a Meta-analytic Test of Their Relative Validity, Journal of Applied Psychology, Vol. 89, pp. 755-68. Jui- Chen Chen, Colin Silverthorne., (2005), Leadership Effectiveness, Leadership Style and Employee Readiness, Leadership & Organization/ Development Journal, Vol. 26 Iss: 4. 59 Jung, D. I. (2000-2001). Transformational and Transactional Leadership and their Effects on Creativity in Groups. Creativity Research Journal, 13(2), 185-195 Jurgens, B. J., 2011. The Relationship between Three Path-goal Leadership Sty/es and Employee Job Satisfaction: the Influencing Role of Employee Empowerment, School of Business and Economic, Maastricht University. Kilbourne, C. E. 1935. The Elements of Leadership, Coats Arti//ary Journal, 11(1): 437-439. Kotter uzes, J. and Posner, B. 1995. The Leadership Challenge. San Francisco, CA: Jossey-Bass. Lo, M. C., Ramayah, T., & Min, H. W. (2009), Leadership Styles and Organizational Commitment: a test on Malaysia Manufacturing Industry. African Journal of Marketing Management, 1(6), 133-139. Luthans, F. and Avolio, B. J. 2003, Authentic Leadership Development, in Cameron, K. S., Dutton, J. E. and Quinn, R. E. (Eds), Positive Organizational Scholarship: Foundations of a New Discipline, Berrett-Koeh/er, San Francisco, CA, pp. 241- 58. Luthans, F. 2005. Organizational Behavior (lüthed. ). McGraw - Hill/ Irwin Publication. Mehta, R., Dubinsky, A. J., Anderson, R. E., 2003, Leadership Style, Motivation and Performance in International Marketing Channels: An Empirical Investigation of the USA, Finland and Poland, European Journal of Marketing, Vol. 37 Iss: 1 pp. 50 - 85 Meyer, M. and Botha, E. 2000. Organization Development and Transformation in South Africa. Durban: Butterworth. Michaelis, B., 2009. TransformationalAnd Charismatic Leadership Effects on Performance Outcomes: An Analysis Of Linking Mechanisms And Boundary Conditions, Ruprecht-Karls-University Heidelberg, Faculty Of Behavioral And Cultural Studies. Mitrovich, S., Milisavljevic, S., Cosic, I., Lekovic, B., Grubic-Nesic, L. and Ivanisevic, A, 2011. Changes in Leadership Styles in a Transitional Economy: A Serbian Case Study, African Journal of Business Management Vol. 5(9), pp. 3563-3569. Mondy, R. W., & Premeaux, S. R. (1995). Management (7th ed. ). Englewood-Cliffs- New Jersey: Prentice-Hall. Mullins, L. 1999. Management and Organizational Behavior. London: Pitman Publishing. 60 Mullins L. J. (2005) Management and Organizational Behavior . 7th ed, Visit us on the World Wide Web at: www.p earsonedc. o.u k Neely, A., Gregory, M. and Platts, K. 1995. Performance Measurement System Design, International Journal of Operational and Production Management, 15(4): 80- 116 Northouse, P. G. (2007). Leadership Theory and Practice (3rd ed. ). Thousand Oaks, CA: Sage. Organ DW (1988). A Restatement of the Satisfaction-Performance Hypothesis. J. Manage., 547-557. Organ, D. W., 1990, The Motivational Basis of Organizational Citizenship Behavior, in Staw B. & Cummings L. (Eds. ), Research in Organizational Behavior, JAI Press, Greenwich. Paracha, M. U., Qamar, A., Mirza, A., Hassan, I. and Waqas, H., 2012. Impact of Leadership Style (Transformational & Transactional Leadership) on Employee Performance & Mediating Role of Job Satisfaction: Study of Private School (educator) in Pakistan. Global Journal of Management and Business Research, Vol. 12, Issue 4, Version 1.0 Picollo, R. F., & Colquitt, J. A. (2006). Transformational Leadership and Job Behaviors: The Mediating Role of Core Job Characteristics. Academy of Management Journal, 49 (2), 327-340. Pradeep, D. D., Prabhu, N. R. V. 2011. The Relationship between Effective Leadership and Employee Performance, International Conference on Advancements in Information Technology, IPCSIT vol. 20, Press, Singapore. Raja, A. S. and Palanichamy, P. 2011. The Relationship between Leadership Styles and Employee Performance, Sri Krishna International Research & Educational Consortium, Vol . 2,1 s s. 1. Randall, L. and Senior, M. 1994. A Model for Achieving Quality in Hospital Hotel Services. International Journal of Contemporary Hospital Management. 6: 68- 74. Ristow, A. 1998. Transformational Leadership and Organizational Effectiveness in the Administration of Cricket in South Africa. Unpublished MComm thesis. Grahamstown: Rhodes University. Robbins, S. P., Judge, T. A. &Sanghi, S. (2007). Organizational Behavior. (12th ed. ). India: Pearson: Prentice Hall. Robinson, L. 2003. Committed to Quality: the Use of Quality Schemes in UK Public Leisure Services. Managing Service Quality. 13 (3): 247-55. 61 Ronald, G., 2004. Laissez-faire Leadership. Encyclopedia of Leadership. SAGE Publication, 2011. Rowe, W. G., Cannella Jr., A. A., Rankin, D. and Gorman, D. 2005. Leader Succession & Organizational Performance: Integrating the Common-sense, Ritual Scapegoating & Vicious-circle Succession Theories. The leadership quarterly, 16(2): 197-219. Rowold, J. (2008), Multiple Effect of Human Resource Development Interventions. Journal of European Industrial Training (Emerald Publishing Group), Volume 32, No 1, pp. 32-44. Rowold, J., 2011, Relationship between Leadership Behaviors and Performance: the Moderating role of a Work Team's Level of Age, Gender, and Cultural Heterogeneity"", Leadership & Organization Development Journal, Vol. 32, Iss: 6 pp. 628-647. Schneider, B., White, S. and Paul, M. 1998, "Linking Service Climate and Customer Perceptions of Service Quality: Test of a Causal Model". Journal of Applied Psychology, 83: 150-163. Shriberg, A., Llyod, C., Shriberg, D. L. and Williamson, M. L. 1997. Practicing Leadership: Principles and Applications. New York: John Wiley & Sons. Sekaran, Uma. 2003. Research Methods for Business, A skill building Approach (4`h Edition). New York: United States of America John Wiley & Sons Inc. Senior, B. 1997. Organizational Change. London: Pitman Publishing. Seymour, D. and Elhaleem, T. A. (1991), Horses for Courses' - Effective Leadership in Construction, International Journal of Project Management, Vol. 9 No. 4, pp. 228-32. Siddiquee, N. A. 2002. Administrative Reform in Malaysia: Recent Trends and Developments. Asian Journal of Political Science. 10 (1): 105-30. Sonnentag, S., & Frese, M. 2002. Performance Concepts and Performance Theory. In S. Sonnentag (Ed. ), Psychological management of individual performance: A handbook in the psychology of management in organizations 3-25. Chichester: Wiley. Sparrow, P. R. (2001), "Developing Diagnostics for High Performance Organization Cultures", in C. L. Cooper, S. Cartwright, and P. C. Earley (eds. ), The International Handbook of Organizational Culture and Climate, pp. 85-106. Chichester: Wiley. Stodgill, RM. 1974. Handbook of Leadership: A Survey of Theory and Research. Free Press. New York. 62 Thompson, AA., & Strcikland III Al, 1993, Strategic Mnanagement, Concepts and Cases. 5th edition. Tichy, N. M and Devanna, M. A. 1986. The Transformational Leader. New York: John Wiley and Sons. V-Gadot, E. 2007. Leadership Style, Organizational Politics, and Employees' Performance: An Empirical Examination of Two Competing Models, Personnel Review, Vil. 36 Iss: 5 pp. 661-683 Venkataraman, S., 1997, The Distinctive Domain of Entrepreneurship Research: an Editro's Perspective, in J. Katz and J. Brodkhaus (eds), Advances in Entrepreneurship, Firm Emergence, and Growth. Greenwich, CT: JAI, Press, 3: 19-38 Vroom, V. H. 1964. Work and motivation. New York: Wiley. Williams, L. J. and Anderson, S. E. (1991), Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-role Behaviors, Journal of Management, Vol. 17 No. 3. Wolfe Morrison, E. (1994), Role definitions and Organizational Citizenship Behaviour: the Importance of the Employee's Perspective, Academy of Management Journal, Vol. 37. Yammarino, F. J. and Dubinsky, A. J. 1994. Transformational Leadership Theory: Using Levels of Analysis to Determine Boundary Condition, Personnel Psychology, Vol. 47, pp. 787-811. Yiing, L. H. 2008. The Association Between Organizational Culture and Leadership Behavior and Organizational Commitment, Job Satisfaction and Employee Performance- A Malaysian Perspective. Faculty of Business and Accountancy, University of Malaya. Yukl, G. 1998. Leadership in Organisations Englewood Cliffs: Prentice-Hall. Yourself, D.A . (2000), Organizational commitment: a mediator of the relationships of leadership behavior with job satisfaction and performance in a non-western country, Journal of Managerial Psychology Vol. 15 No. 1. Zacharatos, A., Barling, J. and Kelloway, E. K. 2000. Development and Effects of Transformational Leadership in Adolescents. The leadership Quarterly, 11: 211-226.