The relationship between relationship quality, satisfaction and performance: In the context of dealers and account managers in telecommunication industry at Kota Kinabalu Sabah
This study carries the purpose of examining and exploring of the influence of relationship quality between dealers and account managers in Celcom Kota Kinabalu, Sabah. The study was conducted in Kota Kinabalu Metro whereby questionnaires were sent with responses of 140 dealers. The data was colle...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2012
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| Subjects: | |
| Online Access: | https://eprints.ums.edu.my/id/eprint/6077/1/mt0000000084.pdf |
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