The relationship between role stress, working condition and job satisfaction among bank employees in Kota Kinabalu, Sabah
This study aims to investigate the relationship between roles stress, working condition and job satisfaction among bank employees in Kota Kinabalu, Sabah. This study will also look into how the demographic factors on gender and position level influence the relationship between role stress, working...
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2011
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my-ums-ep.75452017-10-12T02:52:48Z The relationship between role stress, working condition and job satisfaction among bank employees in Kota Kinabalu, Sabah 2011 Ang, Wei Ling HF Commerce This study aims to investigate the relationship between roles stress, working condition and job satisfaction among bank employees in Kota Kinabalu, Sabah. This study will also look into how the demographic factors on gender and position level influence the relationship between role stress, working condition and job satisfaction. A total of 163 respondents were surveyed through questionnaire approach. Data from 163 respondents, representing a 79.5 percents of response rate, were analyzed. The role stress and working condition (independent variables) were tested with multiple regression on the job satisfaction (dependent variable). Meanwhile, the moderating effects of gender and position level were examined using hierarchical regression analysis. Findings showed that there is a significant relationship between role stress and working condition towards job satisfaction. Besides, findings also showed that gender has moderating effect on role stress and working condition towards job satisfaction. However, moderating variable of position level, were not significant moderate in this relationship. This study suggests that more attention shall be given from management of bank to increase the job satisfaction among bank employees. 2011 Thesis https://eprints.ums.edu.my/id/eprint/7545/ https://eprints.ums.edu.my/id/eprint/7545/1/mt0000000251.pdf text en public masters Universiti Malaysia Sabah School of Business and Economics |
| institution |
Universiti Malaysia Sabah |
| collection |
UMS Institutional Repository |
| language |
English |
| topic |
HF Commerce |
| spellingShingle |
HF Commerce Ang, Wei Ling The relationship between role stress, working condition and job satisfaction among bank employees in Kota Kinabalu, Sabah |
| description |
This study aims to investigate the relationship between roles stress, working condition and job satisfaction among bank employees in Kota Kinabalu, Sabah. This study will also look into how the demographic factors on gender and position
level influence the relationship between role stress, working condition and job satisfaction. A total of 163 respondents were surveyed through questionnaire approach. Data from 163 respondents, representing a 79.5 percents of response rate, were analyzed. The role stress and working condition (independent variables) were tested with multiple regression on the job satisfaction (dependent variable).
Meanwhile, the moderating effects of gender and position level were examined using hierarchical regression analysis. Findings showed that there is a significant relationship between role stress and working condition towards job satisfaction. Besides, findings also showed that gender has moderating effect on role stress and working condition towards job satisfaction. However, moderating variable of
position level, were not significant moderate in this relationship. This study suggests that more attention shall be given from management of bank to increase the job satisfaction among bank employees. |
| format |
Thesis |
| qualification_level |
Master's degree |
| author |
Ang, Wei Ling |
| author_facet |
Ang, Wei Ling |
| author_sort |
Ang, Wei Ling |
| title |
The relationship between role stress, working condition and job satisfaction among bank employees in Kota Kinabalu, Sabah |
| title_short |
The relationship between role stress, working condition and job satisfaction among bank employees in Kota Kinabalu, Sabah |
| title_full |
The relationship between role stress, working condition and job satisfaction among bank employees in Kota Kinabalu, Sabah |
| title_fullStr |
The relationship between role stress, working condition and job satisfaction among bank employees in Kota Kinabalu, Sabah |
| title_full_unstemmed |
The relationship between role stress, working condition and job satisfaction among bank employees in Kota Kinabalu, Sabah |
| title_sort |
relationship between role stress, working condition and job satisfaction among bank employees in kota kinabalu, sabah |
| granting_institution |
Universiti Malaysia Sabah |
| granting_department |
School of Business and Economics |
| publishDate |
2011 |
| url |
https://eprints.ums.edu.my/id/eprint/7545/1/mt0000000251.pdf |
| _version_ |
1747836348674342912 |