The effects of perceived value and trust on customer loyalty and mediating effects of customer satisfaction: A study of foreign banks in Kota Kinabalu Sabah
Financial sector has become more internationalised because of global economic integration, new technology development and liberalisation of financial sector. In Malaysia context, entry of new competitors has increase the competitiveness in the banking industry. Even though government has limit and c...
محفوظ في:
المؤلف الرئيسي: | Teo, Poh Kiong |
---|---|
التنسيق: | أطروحة |
اللغة: | English |
منشور في: |
2013
|
الموضوعات: | |
الوصول للمادة أونلاين: | https://eprints.ums.edu.my/id/eprint/8717/1/mt0000000292.pdf |
الوسوم: |
إضافة وسم
لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!
|
مواد مشابهة
-
Service loyalty: The effects of perceived service quality and the mediating role of customer satisfaction in the seafood restaurants in Kota Kinabalu
بواسطة: Liyana Abdullah
منشور في: (2006) -
Internal Marketing And Customer Loyalty:
Mediating Effect Of Relationship Marketing
بواسطة: Sim, Hock Seng
منشور في: (2006) -
The relationship between perceived values, customer satisfaction and brand loyalty in the context of mobile service providers
بواسطة: Chin, Vui Chung
منشور في: (2011) -
Customer perception, altitudes and purchase intention towards organic foods in Kota Kinabalu, Sabah
بواسطة: Ng, Lenny, Yee Wen
منشور في: (2014) -
Perceived values, retail service quality, mediating trust and customer satisfaction on customer loyalty towards hypermarkets in Klang Valley, Malaysia /
بواسطة: Chowdhury, Naila Anwar
منشور في: (2020)