Total quality management in the small and medium sized manufacturing companies in Malaysia

Total Quality Management (TQM) is practiced by many business organizations around the world. This study is an attempt to examine the concept of TQM and the level of awareness and practices in the Malaysian Small and Medium Enterprises (SMEs). The main objective of this study is to obtain a TQM prin...

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Main Author:	Mohamad Reeduan Mustapha
Format:	Thesis
Language:	English
Subjects:	HD 62.15 .M6 2011 Mohamad Reeduan Mustapha Tesis FPE 2011 Total quality management > Malaysia
Online Access:	http://umt-ir.umt.edu.my:8080/jspui/bitstream/123456789/1974/1/HD%2062.15%20.M6%202011%20Abstract.pdf http://umt-ir.umt.edu.my:8080/jspui/bitstream/123456789/1974/2/HD%2062.15%20.M6%202011%20Fulltext.pdf
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id	my-umt-ir.-1974
record_format	uketd_dc
spelling	my-umt-ir.-19742012-10-08T03:58:47Z Total quality management in the small and medium sized manufacturing companies in Malaysia Mohamad Reeduan Mustapha Total Quality Management (TQM) is practiced by many business organizations around the world. This study is an attempt to examine the concept of TQM and the level of awareness and practices in the Malaysian Small and Medium Enterprises (SMEs). The main objective of this study is to obtain a TQM principles and practices model for SMEs in the manufacturing sector. The descriptive analyses were carried out to summarize the sample profile of respondents and to describe the respondents’ perception toward TQM principles, employee satisfaction and product quality. The inferential analyses were initially performed to answer research objectives and hypotheses of the study. Terengganu: Universiti Malaysia Terengganu 2011-08 Thesis en http://hdl.handle.net/123456789/1974 http://umt-ir.umt.edu.my:8080/jspui/bitstream/123456789/1974/1/HD%2062.15%20.M6%202011%20Abstract.pdf f829caf71618ce3e8edb12b4ef9861d5 http://umt-ir.umt.edu.my:8080/jspui/bitstream/123456789/1974/2/HD%2062.15%20.M6%202011%20Fulltext.pdf 2240148589fe246f63cfd43a09c9d6e7 http://umt-ir.umt.edu.my:8080/jspui/bitstream/123456789/1974/3/license.txt 8a4605be74aa9ea9d79846c1fba20a33 HD 62.15 .M6 2011 Mohamad Reeduan Mustapha Tesis FPE 2011 Total quality management -- Malaysia
institution	Universiti Malaysia Terengganu
collection	UMT Repository System
language	English
topic	HD 62.15 .M6 2011 Mohamad Reeduan Mustapha Tesis FPE 2011 Total quality management -- Malaysia
spellingShingle	HD 62.15 .M6 2011 Mohamad Reeduan Mustapha Tesis FPE 2011 Total quality management -- Malaysia Mohamad Reeduan Mustapha Total quality management in the small and medium sized manufacturing companies in Malaysia
description	Total Quality Management (TQM) is practiced by many business organizations around the world. This study is an attempt to examine the concept of TQM and the level of awareness and practices in the Malaysian Small and Medium Enterprises (SMEs). The main objective of this study is to obtain a TQM principles and practices model for SMEs in the manufacturing sector. The descriptive analyses were carried out to summarize the sample profile of respondents and to describe the respondents’ perception toward TQM principles, employee satisfaction and product quality. The inferential analyses were initially performed to answer research objectives and hypotheses of the study.
format	Thesis
author	Mohamad Reeduan Mustapha
author_facet	Mohamad Reeduan Mustapha
author_sort	Mohamad Reeduan Mustapha
title	Total quality management in the small and medium sized manufacturing companies in Malaysia
title_short	Total quality management in the small and medium sized manufacturing companies in Malaysia
title_full	Total quality management in the small and medium sized manufacturing companies in Malaysia
title_fullStr	Total quality management in the small and medium sized manufacturing companies in Malaysia
title_full_unstemmed	Total quality management in the small and medium sized manufacturing companies in Malaysia
title_sort	total quality management in the small and medium sized manufacturing companies in malaysia
granting_institution	Terengganu: Universiti Malaysia Terengganu
url	http://umt-ir.umt.edu.my:8080/jspui/bitstream/123456789/1974/1/HD%2062.15%20.M6%202011%20Abstract.pdf http://umt-ir.umt.edu.my:8080/jspui/bitstream/123456789/1974/2/HD%2062.15%20.M6%202011%20Fulltext.pdf
_version_	1747835843775561728

Total quality management in the small and medium sized manufacturing companies in Malaysia

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