Investigation of factors influencing customer loyalty in Malaysia and Jordan hotel industry

The ever increasing establishment of various star hotels in Malaysia and Jordan has leverage the choice options of guests and tourist in these countries. While the guests were been offered multiple choices, the management of hotels are staggering to keep their existing guests and attract new ones th...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
التنسيق: أطروحة
اللغة:English
الموضوعات:
الوصول للمادة أونلاين:http://dspace.unimap.edu.my:80/xmlui/bitstream/123456789/78791/1/Page%201-24.pdf
http://dspace.unimap.edu.my:80/xmlui/bitstream/123456789/78791/2/Full%20text.pdf
http://dspace.unimap.edu.my:80/xmlui/bitstream/123456789/78791/3/Ghaith%20Abdulraheem.pdf
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