Perceptions of support staff I of Chief Minister department (Kuching) on the factors affecting total quality management practices
The purpose of conducting of this study is to investigate on the perceptions of Support Staff I of Chief Minister Department (Kuching) on the factors such as employees perceptions towards Total Quality Management (TQM), management commitment and leadership, employee knowledge on TQM and employees...
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Main Author: | Agnes, Sabang |
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Format: | Thesis |
Language: | English |
Published: |
2011
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Subjects: | |
Online Access: | http://ir.unimas.my/id/eprint/10362/1/Agnes%20Sabang%20ft.pdf |
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