Building customer confidence toward internet banking in Kuching branch

The purpose of this research paper is to examine and investigate customer confidence toward internet banking. It defines the quality factors and other factors for looking at these areas, reviews some recent related literatures and explores areas of overlapping interest.

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Bibliographic Details
Main Author: Shella Georgina Beatrice, Anak Vernon Nyana
Format: Thesis
Language:English
Published: 2003
Subjects:
Online Access:http://ir.unimas.my/id/eprint/126/1/Shella.pdf
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Summary:The purpose of this research paper is to examine and investigate customer confidence toward internet banking. It defines the quality factors and other factors for looking at these areas, reviews some recent related literatures and explores areas of overlapping interest.