Emotional intelligence (EI) at workplace : a study on Takaful Nasional's agents

Emotional intelligence has been touted as the key to success in work. This paper looks into the concepts of emotional intelligence and its impact on insurance agents performance. The primary concern of this study is to relate emotional intelligence with work performance and how significant it is t...

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Bibliographic Details
Main Author:	Abang Sulaiman, b. Abg. Salleh.
Format:	Thesis
Language:	English
Published:	2002
Subjects:	HB Economic Theory HD61 Risk Management
Online Access:	http://ir.unimas.my/id/eprint/15823/1/Abang%20Sulaiman%20B.%20Abg.%20Salleh%20ft.pdf
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id	my-unimas-ir.15823
record_format	uketd_dc
spelling	my-unimas-ir.158232023-03-31T07:40:18Z Emotional intelligence (EI) at workplace : a study on Takaful Nasional's agents 2002 Abang Sulaiman, b. Abg. Salleh. HB Economic Theory HD61 Risk Management Emotional intelligence has been touted as the key to success in work. This paper looks into the concepts of emotional intelligence and its impact on insurance agents performance. The primary concern of this study is to relate emotional intelligence with work performance and how significant it is to work performance levels each agent possesses. Emotional intelligence and its relationship to low and higher work performance were examined among 37 Takaful Nasional agents of Kuching branch. Results showed that respondents with"high" Ellevels have pursued "high" work performance while majority of those who hold "low" El levels have been embedded in the "low" work performance. Universiti Malaysia Sarawak, (UNIMAS) 2002 Thesis http://ir.unimas.my/id/eprint/15823/ http://ir.unimas.my/id/eprint/15823/1/Abang%20Sulaiman%20B.%20Abg.%20Salleh%20ft.pdf text en validuser masters Universiti Malaysia Sarawak, (UNIMAS) Faculty of Ecomonics and business
institution	Universiti Malaysia Sarawak
collection	UNIMAS Institutional Repository
language	English
topic	HB Economic Theory HD61 Risk Management
spellingShingle	HB Economic Theory HD61 Risk Management Abang Sulaiman, b. Abg. Salleh. Emotional intelligence (EI) at workplace : a study on Takaful Nasional's agents
description	Emotional intelligence has been touted as the key to success in work. This paper looks into the concepts of emotional intelligence and its impact on insurance agents performance. The primary concern of this study is to relate emotional intelligence with work performance and how significant it is to work performance levels each agent possesses. Emotional intelligence and its relationship to low and higher work performance were examined among 37 Takaful Nasional agents of Kuching branch. Results showed that respondents with"high" Ellevels have pursued "high" work performance while majority of those who hold "low" El levels have been embedded in the "low" work performance.
format	Thesis
qualification_level	Master's degree
author	Abang Sulaiman, b. Abg. Salleh.
author_facet	Abang Sulaiman, b. Abg. Salleh.
author_sort	Abang Sulaiman, b. Abg. Salleh.
title	Emotional intelligence (EI) at workplace : a study on Takaful Nasional's agents
title_short	Emotional intelligence (EI) at workplace : a study on Takaful Nasional's agents
title_full	Emotional intelligence (EI) at workplace : a study on Takaful Nasional's agents
title_fullStr	Emotional intelligence (EI) at workplace : a study on Takaful Nasional's agents
title_full_unstemmed	Emotional intelligence (EI) at workplace : a study on Takaful Nasional's agents
title_sort	emotional intelligence (ei) at workplace : a study on takaful nasional's agents
granting_institution	Universiti Malaysia Sarawak, (UNIMAS)
granting_department	Faculty of Ecomonics and business
publishDate	2002
url	http://ir.unimas.my/id/eprint/15823/1/Abang%20Sulaiman%20B.%20Abg.%20Salleh%20ft.pdf
_version_	1783728180763295744

Emotional intelligence (EI) at workplace : a study on Takaful Nasional's agents

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