Loh,, E. (1998). A study of the hotline complaint service in Kuching City South Council with a view ot making it more effective through action research.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Loh,, Elizabeth. A Study of the Hotline Complaint Service in Kuching City South Council with a View Ot Making It More Effective Through Action Research. 1998.
توثيق جمعية اللغة المعاصرة MLA (الطبعة الثامنة)Loh,, Elizabeth. A Study of the Hotline Complaint Service in Kuching City South Council with a View Ot Making It More Effective Through Action Research. 1998.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.