FAKTOR PENDORONG KEPUASAN PELANGGAN TERHADAP KUALITI KERJA PIHAK MUZIUM NEGERI TERENGGANU
The objective of the research was to analyse the factor that contribute to the customer’s satisfaction towards the quality of work of the Terengganu State Museum. The main focus of the research was to study the customer ratings on quality of work of the museum by measuring through external and inter...
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Main Author: | SITI NURUL SYAHIRAH, CHE OTHMAN |
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Format: | Thesis |
Language: | English English |
Published: |
2016
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Subjects: | |
Online Access: | http://ir.unimas.my/id/eprint/35010/1/FAKTOR%20PENDORONG%20KEPUASAN%20PELANGGAN%20TERHADAP%20KUALITI%20KERJA24pgs.pdf http://ir.unimas.my/id/eprint/35010/4/Siti%20Nurul%20Syahirah.pdf |
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