User Experience Studies of Advanced Interactive Multimedia Features on Mobile Travel Guide Application

The use of modern interactive mobile travel application is becoming a necessity of many destinations to stay competitive and attractive to the modern tourists. Nonetheless, many travel applications suffer from usability issues, such as complex interfaces, information overload and limited interactio...

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Main Author: Angeline, Lee Ling Sing
Format: Thesis
Language:English
Published: 2017
Subjects:
Online Access:http://ir.unimas.my/id/eprint/35296/3/Angeline%20Lee%20Ling%20Sing%20ft.pdf
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spelling my-unimas-ir.352962023-05-29T06:40:26Z User Experience Studies of Advanced Interactive Multimedia Features on Mobile Travel Guide Application 2017 Angeline, Lee Ling Sing QA Mathematics The use of modern interactive mobile travel application is becoming a necessity of many destinations to stay competitive and attractive to the modern tourists. Nonetheless, many travel applications suffer from usability issues, such as complex interfaces, information overload and limited interaction mechanisms. Henceforth, the objectives of this research were to identify user’s requirements on interactive mobile travel application; to investigate the usability issues of travel application in the market; to design and develop a tangible mobile application prototype of Sarawak Travel; and finally to evaluate tourists’ experiences on the prototype development. Analyzing reliability, validity factor, and One-Way Within Subjects ANOVA were conducted to determine the types of interactive multimedia features and the significant differences amongst the travel applications sampling. Findings showed a significant effect among the three sample travel applications, with reading of Wilks’ Lambda = 0.35, F (2, 28) = 25.23, p = 0.00 and paired samples Ttests were conducted to compare the three post hoc test. Results indicated that interface design type does have an effect on user experience. Results indicated that the type of interface design does have an effect on user experience, where applications with the most familiar function and the simplest, straight forward visual display were thought to be the most effective, efficient, and satisfaction from participants. Hence, a prototype of mobile travel guide application was developed based on the previous studies. The evaluation showed a potential high demand of integrating advanced interactive multimedia features on mobile tourism application to attract, engage, and encourage regular usage in the tourism industry. Universiti Malaysia Sarawak, (UNIMAS) 2017 Thesis http://ir.unimas.my/id/eprint/35296/ http://ir.unimas.my/id/eprint/35296/3/Angeline%20Lee%20Ling%20Sing%20ft.pdf text en validuser masters UNIVERSITI MALAYSIA SARAWAK Faculty of Applied and Creative Arts
institution Universiti Malaysia Sarawak
collection UNIMAS Institutional Repository
language English
topic QA Mathematics
spellingShingle QA Mathematics
Angeline, Lee Ling Sing
User Experience Studies of Advanced Interactive Multimedia Features on Mobile Travel Guide Application
description The use of modern interactive mobile travel application is becoming a necessity of many destinations to stay competitive and attractive to the modern tourists. Nonetheless, many travel applications suffer from usability issues, such as complex interfaces, information overload and limited interaction mechanisms. Henceforth, the objectives of this research were to identify user’s requirements on interactive mobile travel application; to investigate the usability issues of travel application in the market; to design and develop a tangible mobile application prototype of Sarawak Travel; and finally to evaluate tourists’ experiences on the prototype development. Analyzing reliability, validity factor, and One-Way Within Subjects ANOVA were conducted to determine the types of interactive multimedia features and the significant differences amongst the travel applications sampling. Findings showed a significant effect among the three sample travel applications, with reading of Wilks’ Lambda = 0.35, F (2, 28) = 25.23, p = 0.00 and paired samples Ttests were conducted to compare the three post hoc test. Results indicated that interface design type does have an effect on user experience. Results indicated that the type of interface design does have an effect on user experience, where applications with the most familiar function and the simplest, straight forward visual display were thought to be the most effective, efficient, and satisfaction from participants. Hence, a prototype of mobile travel guide application was developed based on the previous studies. The evaluation showed a potential high demand of integrating advanced interactive multimedia features on mobile tourism application to attract, engage, and encourage regular usage in the tourism industry.
format Thesis
qualification_level Master's degree
author Angeline, Lee Ling Sing
author_facet Angeline, Lee Ling Sing
author_sort Angeline, Lee Ling Sing
title User Experience Studies of Advanced Interactive Multimedia Features on Mobile Travel Guide Application
title_short User Experience Studies of Advanced Interactive Multimedia Features on Mobile Travel Guide Application
title_full User Experience Studies of Advanced Interactive Multimedia Features on Mobile Travel Guide Application
title_fullStr User Experience Studies of Advanced Interactive Multimedia Features on Mobile Travel Guide Application
title_full_unstemmed User Experience Studies of Advanced Interactive Multimedia Features on Mobile Travel Guide Application
title_sort user experience studies of advanced interactive multimedia features on mobile travel guide application
granting_institution UNIVERSITI MALAYSIA SARAWAK
granting_department Faculty of Applied and Creative Arts
publishDate 2017
url http://ir.unimas.my/id/eprint/35296/3/Angeline%20Lee%20Ling%20Sing%20ft.pdf
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