Empowerment of front-line employees : a case study of the hotel industry in the Klang Valley
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Main Author: | Nirmala Ramakrishnan, A/P N.R.K. Pillai. |
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Format: | Thesis |
Language: | English |
Published: |
1999
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Online Access: | http://ir.unimas.my/id/eprint/3552/1/Nirmala%20Ramakrishnan%20ft.pdf |
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