Factors Affecting the Job Performance of IT Professionals in Malaysian Public Universities

This study investigates how organizational behavior factors at various levels, organizational, group, and individual, impact the job performance of IT professionals in Malaysian public universities. Specifically, it aims to understand the relationships between factors such as effective leadership, o...

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Main Author: Mahani, Huja Husin
Format: Thesis
Language:English
English
English
Published: 2024
Subjects:
Online Access:http://ir.unimas.my/id/eprint/45423/3/DSVA_Mahani%20HH.pdf
http://ir.unimas.my/id/eprint/45423/4/Thesis%20DBA_Mahani%20HH%20-%2024%20pages.pdf
http://ir.unimas.my/id/eprint/45423/8/Thesis%20DBA_Mahani%20HH.ftext.pdf
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spelling my-unimas-ir.454232024-09-09T02:48:27Z Factors Affecting the Job Performance of IT Professionals in Malaysian Public Universities 2024-07-31 Mahani, Huja Husin A General Works This study investigates how organizational behavior factors at various levels, organizational, group, and individual, impact the job performance of IT professionals in Malaysian public universities. Specifically, it aims to understand the relationships between factors such as effective leadership, organizational culture, leader-member exchange (LMX), organizational commitment, emotional intelligence, and both task and contextual performance. Employing a quantitative approach, Partial Least Squares Structural Equation Modeling (PLS-SEM) reflective model was utilized to analyze the data gathered from surveys administered to IT professionals in Malaysian public universities. Contrary to expectations, our findings did not support a significant positive relationship between effective leadership, organizational culture, LMX, and organizational commitment with both task and contextual performance. However, we found a significant positive relationship between emotional intelligence and both task and contextual performance, highlighting the critical role of individual-level factors in IT professional job performance. The outcomes of this study underscore the necessity for interventions aimed at enhancing the influence of effective leadership, organizational culture, LMX, and organizational commitment on the job performance of IT professionals. Management initiatives should prioritize interventions at the organizational and group levels to optimize the job performance of IT professionals within Malaysian public universities. - 2024-07 Thesis http://ir.unimas.my/id/eprint/45423/ http://ir.unimas.my/id/eprint/45423/3/DSVA_Mahani%20HH.pdf text en staffonly http://ir.unimas.my/id/eprint/45423/4/Thesis%20DBA_Mahani%20HH%20-%2024%20pages.pdf text en public http://ir.unimas.my/id/eprint/45423/8/Thesis%20DBA_Mahani%20HH.ftext.pdf text en validuser phd doctoral Universiti Malaysia Sarawak Faculty of Economics and Business
institution Universiti Malaysia Sarawak
collection UNIMAS Institutional Repository
language English
English
English
topic A General Works
spellingShingle A General Works
Mahani, Huja Husin
Factors Affecting the Job Performance of IT Professionals in Malaysian Public Universities
description This study investigates how organizational behavior factors at various levels, organizational, group, and individual, impact the job performance of IT professionals in Malaysian public universities. Specifically, it aims to understand the relationships between factors such as effective leadership, organizational culture, leader-member exchange (LMX), organizational commitment, emotional intelligence, and both task and contextual performance. Employing a quantitative approach, Partial Least Squares Structural Equation Modeling (PLS-SEM) reflective model was utilized to analyze the data gathered from surveys administered to IT professionals in Malaysian public universities. Contrary to expectations, our findings did not support a significant positive relationship between effective leadership, organizational culture, LMX, and organizational commitment with both task and contextual performance. However, we found a significant positive relationship between emotional intelligence and both task and contextual performance, highlighting the critical role of individual-level factors in IT professional job performance. The outcomes of this study underscore the necessity for interventions aimed at enhancing the influence of effective leadership, organizational culture, LMX, and organizational commitment on the job performance of IT professionals. Management initiatives should prioritize interventions at the organizational and group levels to optimize the job performance of IT professionals within Malaysian public universities.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Mahani, Huja Husin
author_facet Mahani, Huja Husin
author_sort Mahani, Huja Husin
title Factors Affecting the Job Performance of IT Professionals in Malaysian Public Universities
title_short Factors Affecting the Job Performance of IT Professionals in Malaysian Public Universities
title_full Factors Affecting the Job Performance of IT Professionals in Malaysian Public Universities
title_fullStr Factors Affecting the Job Performance of IT Professionals in Malaysian Public Universities
title_full_unstemmed Factors Affecting the Job Performance of IT Professionals in Malaysian Public Universities
title_sort factors affecting the job performance of it professionals in malaysian public universities
granting_institution Universiti Malaysia Sarawak
granting_department Faculty of Economics and Business
publishDate 2024
url http://ir.unimas.my/id/eprint/45423/3/DSVA_Mahani%20HH.pdf
http://ir.unimas.my/id/eprint/45423/4/Thesis%20DBA_Mahani%20HH%20-%2024%20pages.pdf
http://ir.unimas.my/id/eprint/45423/8/Thesis%20DBA_Mahani%20HH.ftext.pdf
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