Service Design in Tourism: Tourist Experience Driven Destination in Qingzhou Ancient City, China
The study found a significant gap between tourists' perceptions and expectations of service quality in Qingzhou Ancient City, with notable differences across various dimensions of service quality. It also identified the factors influencing the service quality of Qingzhou Ancient City tourism se...
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
2024
|
| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/46097/3/Thesis%20PhD_He%20Yuliang.pdf |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Be the first to leave a comment!