Relationship between job satisfaction and work performance : a case study of Sarikei Hospital, Sarawak

Purpose The main purpose of this study was to determine the relationships between job satisfaction and work performance among 20 1 support group personnel in Sarikei Hospital, sarawa.,0 Methodology - Questionnaires consisted of three parts were distributed to all the support group of staff in Sarike...

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Main Author:	Lu, Chan Woon
Format:	Thesis
Language:	English
Published:	2010
Subjects:	H Social Sciences (General)
Online Access:	http://ir.unimas.my/id/eprint/9042/2/Lu%20Chan%20%27Woon.pdf
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id	my-unimas-ir.9042
record_format	uketd_dc
spelling	my-unimas-ir.90422023-03-06T09:19:53Z Relationship between job satisfaction and work performance : a case study of Sarikei Hospital, Sarawak 2010 Lu, Chan Woon H Social Sciences (General) Purpose The main purpose of this study was to determine the relationships between job satisfaction and work performance among 20 1 support group personnel in Sarikei Hospital, sarawa.,0 Methodology - Questionnaires consisted of three parts were distributed to all the support group of staff in Sarikei Hospital. The first part of the questionnaire is analyzing the demographic of respondents and the gender of their supervisors. The next two parts are attached with 36 and 20 questions respectively reflected each individual dimensions of job satisfaction and work performance. The data was analyzed by the SPSS Version 17.0 computer software. Findings - It was found that work and communication are significantly related to client satisfaction with ~ = .39 with p < 0.0 I and .17 with p < .05 respectively. As for employee satisfaction, only work is significantly related to it with ~ = .62 with p < 0.0 I. However, benefits and communication are found to be significantly related to productivity with ~ = .18 with p < 0.05 and .18 with p < 0.05 respectively. It was found that supervision and work are significantly related to service quality with .~ = .18 with p < 0.05 and .27 with p < 0.01 respectively. Research limitations/practical implications - In this study, employees' participation was voluntary and was conducted to the support group I only. These factors limit the possibility of generalizing from the study findings. This study may serve as a foundation for future studies, in different hospitals, on a larger scales. The results of such studies can be very helpful for developing a new model of job iii satisfaction and work performance that can be implemented easily and successfully in a cross cultural context in the public services in Malaysia. Universiti Malaysia Sarawak, (UNIMAS) 2010 Thesis http://ir.unimas.my/id/eprint/9042/ http://ir.unimas.my/id/eprint/9042/2/Lu%20Chan%20%27Woon.pdf text en validuser masters Universiti Malaysia Sarawak, (UNIMAS) Faculty of Economics and Business
institution	Universiti Malaysia Sarawak
collection	UNIMAS Institutional Repository
language	English
topic	H Social Sciences (General)
spellingShingle	H Social Sciences (General) Lu, Chan Woon Relationship between job satisfaction and work performance : a case study of Sarikei Hospital, Sarawak
description	Purpose The main purpose of this study was to determine the relationships between job satisfaction and work performance among 20 1 support group personnel in Sarikei Hospital, sarawa.,0 Methodology - Questionnaires consisted of three parts were distributed to all the support group of staff in Sarikei Hospital. The first part of the questionnaire is analyzing the demographic of respondents and the gender of their supervisors. The next two parts are attached with 36 and 20 questions respectively reflected each individual dimensions of job satisfaction and work performance. The data was analyzed by the SPSS Version 17.0 computer software. Findings - It was found that work and communication are significantly related to client satisfaction with ~ = .39 with p < 0.0 I and .17 with p < .05 respectively. As for employee satisfaction, only work is significantly related to it with ~ = .62 with p < 0.0 I. However, benefits and communication are found to be significantly related to productivity with ~ = .18 with p < 0.05 and .18 with p < 0.05 respectively. It was found that supervision and work are significantly related to service quality with .~ = .18 with p < 0.05 and .27 with p < 0.01 respectively. Research limitations/practical implications - In this study, employees' participation was voluntary and was conducted to the support group I only. These factors limit the possibility of generalizing from the study findings. This study may serve as a foundation for future studies, in different hospitals, on a larger scales. The results of such studies can be very helpful for developing a new model of job iii satisfaction and work performance that can be implemented easily and successfully in a cross cultural context in the public services in Malaysia.
format	Thesis
qualification_level	Master's degree
author	Lu, Chan Woon
author_facet	Lu, Chan Woon
author_sort	Lu, Chan Woon
title	Relationship between job satisfaction and work performance : a case study of Sarikei Hospital, Sarawak
title_short	Relationship between job satisfaction and work performance : a case study of Sarikei Hospital, Sarawak
title_full	Relationship between job satisfaction and work performance : a case study of Sarikei Hospital, Sarawak
title_fullStr	Relationship between job satisfaction and work performance : a case study of Sarikei Hospital, Sarawak
title_full_unstemmed	Relationship between job satisfaction and work performance : a case study of Sarikei Hospital, Sarawak
title_sort	relationship between job satisfaction and work performance : a case study of sarikei hospital, sarawak
granting_institution	Universiti Malaysia Sarawak, (UNIMAS)
granting_department	Faculty of Economics and Business
publishDate	2010
url	http://ir.unimas.my/id/eprint/9042/2/Lu%20Chan%20%27Woon.pdf
_version_	1783728004470407168

Relationship between job satisfaction and work performance : a case study of Sarikei Hospital, Sarawak

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