The impact of Mentoring on Banks' employees' job satisfaction, job performance and job retention

Purpose -The main purpose of this study was to study the impact ofmentoring on banks' employees' job satisfaction, job performance and job retention in central region of Sarawak, namely in Sarikei and Sibu DiVision) Methodology -Questionnaires consisted of three parts were distributed p...

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Main Author:	Hii, Yew Leng
Format:	Thesis
Language:	English
Published:	2012
Subjects:	H Social Sciences (General)
Online Access:	http://ir.unimas.my/id/eprint/9070/1/Hii%20Yew.pdf
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id	my-unimas-ir.9070
record_format	uketd_dc
spelling	my-unimas-ir.90702023-05-02T08:36:49Z The impact of Mentoring on Banks' employees' job satisfaction, job performance and job retention 2012 Hii, Yew Leng H Social Sciences (General) Purpose -The main purpose of this study was to study the impact ofmentoring on banks' employees' job satisfaction, job performance and job retention in central region of Sarawak, namely in Sarikei and Sibu DiVision) Methodology -Questionnaires consisted of three parts were distributed personally to the banking staff at Sarikei and Sibu Division. The first part ofthe questionnaire is analyzing the demographic of respondents. The next two parts are attached with 18 each questions respectively reflected each individual dimensions of mentoring and its dependents. The data was analyzed by the SPSS Version 17.0 computer software. Findings -In this study, psychosocial support in mentoring was found significant in employees' job satisfaction, job performance and job retention with ~ = .66 with p<O.OI, ~ = .63 with p<O.OI and ~ ::;= .71 with p< 0.01 respectively. However, career support in mentoring was not significantly related to job performance, job satisfaction and job retention. Universiti Malaysia Sarawak, (UNIMAS) 2012 Thesis http://ir.unimas.my/id/eprint/9070/ http://ir.unimas.my/id/eprint/9070/1/Hii%20Yew.pdf text en validuser masters Universiti Malaysia Sarawak, (UNIMAS) Faculty of Economics and Business
institution	Universiti Malaysia Sarawak
collection	UNIMAS Institutional Repository
language	English
topic	H Social Sciences (General)
spellingShingle	H Social Sciences (General) Hii, Yew Leng The impact of Mentoring on Banks' employees' job satisfaction, job performance and job retention
description	Purpose -The main purpose of this study was to study the impact ofmentoring on banks' employees' job satisfaction, job performance and job retention in central region of Sarawak, namely in Sarikei and Sibu DiVision) Methodology -Questionnaires consisted of three parts were distributed personally to the banking staff at Sarikei and Sibu Division. The first part ofthe questionnaire is analyzing the demographic of respondents. The next two parts are attached with 18 each questions respectively reflected each individual dimensions of mentoring and its dependents. The data was analyzed by the SPSS Version 17.0 computer software. Findings -In this study, psychosocial support in mentoring was found significant in employees' job satisfaction, job performance and job retention with ~ = .66 with p<O.OI, ~ = .63 with p<O.OI and ~ ::;= .71 with p< 0.01 respectively. However, career support in mentoring was not significantly related to job performance, job satisfaction and job retention.
format	Thesis
qualification_level	Master's degree
author	Hii, Yew Leng
author_facet	Hii, Yew Leng
author_sort	Hii, Yew Leng
title	The impact of Mentoring on Banks' employees' job satisfaction, job performance and job retention
title_short	The impact of Mentoring on Banks' employees' job satisfaction, job performance and job retention
title_full	The impact of Mentoring on Banks' employees' job satisfaction, job performance and job retention
title_fullStr	The impact of Mentoring on Banks' employees' job satisfaction, job performance and job retention
title_full_unstemmed	The impact of Mentoring on Banks' employees' job satisfaction, job performance and job retention
title_sort	impact of mentoring on banks' employees' job satisfaction, job performance and job retention
granting_institution	Universiti Malaysia Sarawak, (UNIMAS)
granting_department	Faculty of Economics and Business
publishDate	2012
url	http://ir.unimas.my/id/eprint/9070/1/Hii%20Yew.pdf
_version_	1783728024309465088

The impact of Mentoring on Banks' employees' job satisfaction, job performance and job retention

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