Organizational innovation and organization performance in Malaysian service industry.

Organizational innovation refers to changes in the structures and processes of an organization that result from implementing new managerial and working concepts and practices. Therefore, organizational innovations are undesirably important for the success of service firm. Therefore, this study is co...

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Main Author: Neeta Syairul Amelia, Safian
Format: Thesis
Language:English
Published: 2013
Subjects:
Online Access:http://ir.unimas.my/id/eprint/9369/1/Neeta%20Syairul%20Amelia%20Safian%20ft.pdf
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spelling my-unimas-ir.93692023-05-24T04:15:44Z Organizational innovation and organization performance in Malaysian service industry. 2013 Neeta Syairul Amelia, Safian H Social Sciences (General) HB Economic Theory Organizational innovation refers to changes in the structures and processes of an organization that result from implementing new managerial and working concepts and practices. Therefore, organizational innovations are undesirably important for the success of service firm. Therefore, this study is conducted to understand and determine the relationship between organizational innovation and organization performance in Malaysian Service Industry. Besides, this studies also to identify what the most innovation that intluence performance of the services company in Malaysia. Using survey questionnaire and convenience sampling, one hundred and fifty respondents were selected for this study. The data collected were analysed using correlation and multiple regression analysis.The results from study show that, Administrative Innovation is the most influential factors that affect dependent variable rather than others independent variables such as Process Innovation and Product Innovation. Finally,some of recommendation also has been suggested for future research. Universiti Malaysia Sarawak, (UNIMAS) 2013 Thesis http://ir.unimas.my/id/eprint/9369/ http://ir.unimas.my/id/eprint/9369/1/Neeta%20Syairul%20Amelia%20Safian%20ft.pdf text en validuser masters Universiti Malaysia Sarawak Faculty of Economics and Business
institution Universiti Malaysia Sarawak
collection UNIMAS Institutional Repository
language English
topic H Social Sciences (General)
HB Economic Theory
spellingShingle H Social Sciences (General)
HB Economic Theory
Neeta Syairul Amelia, Safian
Organizational innovation and organization performance in Malaysian service industry.
description Organizational innovation refers to changes in the structures and processes of an organization that result from implementing new managerial and working concepts and practices. Therefore, organizational innovations are undesirably important for the success of service firm. Therefore, this study is conducted to understand and determine the relationship between organizational innovation and organization performance in Malaysian Service Industry. Besides, this studies also to identify what the most innovation that intluence performance of the services company in Malaysia. Using survey questionnaire and convenience sampling, one hundred and fifty respondents were selected for this study. The data collected were analysed using correlation and multiple regression analysis.The results from study show that, Administrative Innovation is the most influential factors that affect dependent variable rather than others independent variables such as Process Innovation and Product Innovation. Finally,some of recommendation also has been suggested for future research.
format Thesis
qualification_level Master's degree
author Neeta Syairul Amelia, Safian
author_facet Neeta Syairul Amelia, Safian
author_sort Neeta Syairul Amelia, Safian
title Organizational innovation and organization performance in Malaysian service industry.
title_short Organizational innovation and organization performance in Malaysian service industry.
title_full Organizational innovation and organization performance in Malaysian service industry.
title_fullStr Organizational innovation and organization performance in Malaysian service industry.
title_full_unstemmed Organizational innovation and organization performance in Malaysian service industry.
title_sort organizational innovation and organization performance in malaysian service industry.
granting_institution Universiti Malaysia Sarawak
granting_department Faculty of Economics and Business
publishDate 2013
url http://ir.unimas.my/id/eprint/9369/1/Neeta%20Syairul%20Amelia%20Safian%20ft.pdf
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