Effectiveness of mobile career competencies intervention for Malaysian public managers

Career competencies are competencies central to career development. Employees who master career competencies bring information, knowledge, and experience (working and learning) to the workplace, thus shaping their values and attitudes that contribute towards career success. However, there is a la...

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Main Author:	Ho, Hsin Hung
Format:	Thesis
Language:	English
Published:	2021
Subjects:	Competency-based education Mobile apps
Online Access:	http://psasir.upm.edu.my/id/eprint/104758/1/FPP%202022%207%20IR.pdf
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id	my-upm-ir.104758
record_format	uketd_dc
spelling	my-upm-ir.1047582023-10-11T04:24:31Z Effectiveness of mobile career competencies intervention for Malaysian public managers 2021-06 Ho, Hsin Hung Career competencies are competencies central to career development. Employees who master career competencies bring information, knowledge, and experience (working and learning) to the workplace, thus shaping their values and attitudes that contribute towards career success. However, there is a lack of career competencies practices in Malaysian public services. The study attempted to examine and support the Social Cognitive Career Theory (SCCT) in developing and delivering career intervention where lacking of evidence was significant. The study further extended SCCT in supporting career intervention delivery through mobile application. Therefore the study objective was to develop an efficient culture-specific mobile career competencies intervention in enhancing career competency among public servants in Malaysia, and subsequently to evaluate its effectiveness. This study is a sequential exploratory mixed-method design. Phase 1 (qualitative) developed a career competencies intervention protocol and explored the mobile application’s features preferred by the public manager. Phase 2 (quantitative) to validate and evaluate the Mobile Career Competencies Intervention (MCCI). In Phase 1- The career competencies intervention protocol was developed by combining and modifying features from CareerSKILLS Intervention, EPortfolio and Career Construction Intervention. The career competencies intervention protocol was then improvised through various consultations with an expert group in the career field and validated by senior career intervention experts by using Sidek’s Module Development Model and obtained an overall total of 86%. The protocol is suitable for the target group and meets the intervention module's targeted objective outcome. In the part 2 of the Phase 1, ten informants recruited to understand the reason using a mobile application, factor motivating, factor demotivating, and gamification elements are the themes to develop the MCCI. The outcomes from Phase 1 were transformed into mobile applications such as paper prototyping, personas, essential uses cases, and storyboard techniques. The mobile career competencies intervention was then developed using Android Studio 4.0 with Java Language Phase 2 - The MCCI obtained 82.87% on the usability score. The score showed that the MCCI perceived acceptable usability. Sixty-four participants (31 from intervention and 34 from the control group) out of 70 participants were included in the analysis for evaluation the MCCI purposes. The MCCI was effective in enhancing the overall career competencies with a mean difference of 0.283. The interaction effect is F(2,95)=6.574, p=0.005, η2=0.096. For the six sub career competencies, only four sub career competencies (reflection on motivation, reflection on qualities, work exploration, and career control) showed significant improvement. There is no significant difference on networking and self-profiling between the intervention and control group. The study concluded that the culture-specific mobile career competencies intervention effectively enhances career competency among public servants (manager) in Malaysia. Public managers can reflect on their motivation and qualities and proactively take action in their careers' learning and work processes. Competency-based education Mobile apps 2021-06 Thesis http://psasir.upm.edu.my/id/eprint/104758/ http://psasir.upm.edu.my/id/eprint/104758/1/FPP%202022%207%20IR.pdf text en public doctoral Universiti Putra Malaysia Competency-based education Mobile apps Mohd Rasdi, Roziah
institution	Universiti Putra Malaysia
collection	PSAS Institutional Repository
language	English
advisor	Mohd Rasdi, Roziah
topic	Competency-based education Mobile apps
spellingShingle	Competency-based education Mobile apps Ho, Hsin Hung Effectiveness of mobile career competencies intervention for Malaysian public managers
description	Career competencies are competencies central to career development. Employees who master career competencies bring information, knowledge, and experience (working and learning) to the workplace, thus shaping their values and attitudes that contribute towards career success. However, there is a lack of career competencies practices in Malaysian public services. The study attempted to examine and support the Social Cognitive Career Theory (SCCT) in developing and delivering career intervention where lacking of evidence was significant. The study further extended SCCT in supporting career intervention delivery through mobile application. Therefore the study objective was to develop an efficient culture-specific mobile career competencies intervention in enhancing career competency among public servants in Malaysia, and subsequently to evaluate its effectiveness. This study is a sequential exploratory mixed-method design. Phase 1 (qualitative) developed a career competencies intervention protocol and explored the mobile application’s features preferred by the public manager. Phase 2 (quantitative) to validate and evaluate the Mobile Career Competencies Intervention (MCCI). In Phase 1- The career competencies intervention protocol was developed by combining and modifying features from CareerSKILLS Intervention, EPortfolio and Career Construction Intervention. The career competencies intervention protocol was then improvised through various consultations with an expert group in the career field and validated by senior career intervention experts by using Sidek’s Module Development Model and obtained an overall total of 86%. The protocol is suitable for the target group and meets the intervention module's targeted objective outcome. In the part 2 of the Phase 1, ten informants recruited to understand the reason using a mobile application, factor motivating, factor demotivating, and gamification elements are the themes to develop the MCCI. The outcomes from Phase 1 were transformed into mobile applications such as paper prototyping, personas, essential uses cases, and storyboard techniques. The mobile career competencies intervention was then developed using Android Studio 4.0 with Java Language Phase 2 - The MCCI obtained 82.87% on the usability score. The score showed that the MCCI perceived acceptable usability. Sixty-four participants (31 from intervention and 34 from the control group) out of 70 participants were included in the analysis for evaluation the MCCI purposes. The MCCI was effective in enhancing the overall career competencies with a mean difference of 0.283. The interaction effect is F(2,95)=6.574, p=0.005, η2=0.096. For the six sub career competencies, only four sub career competencies (reflection on motivation, reflection on qualities, work exploration, and career control) showed significant improvement. There is no significant difference on networking and self-profiling between the intervention and control group. The study concluded that the culture-specific mobile career competencies intervention effectively enhances career competency among public servants (manager) in Malaysia. Public managers can reflect on their motivation and qualities and proactively take action in their careers' learning and work processes.
format	Thesis
qualification_level	Doctorate
author	Ho, Hsin Hung
author_facet	Ho, Hsin Hung
author_sort	Ho, Hsin Hung
title	Effectiveness of mobile career competencies intervention for Malaysian public managers
title_short	Effectiveness of mobile career competencies intervention for Malaysian public managers
title_full	Effectiveness of mobile career competencies intervention for Malaysian public managers
title_fullStr	Effectiveness of mobile career competencies intervention for Malaysian public managers
title_full_unstemmed	Effectiveness of mobile career competencies intervention for Malaysian public managers
title_sort	effectiveness of mobile career competencies intervention for malaysian public managers
granting_institution	Universiti Putra Malaysia
publishDate	2021
url	http://psasir.upm.edu.my/id/eprint/104758/1/FPP%202022%207%20IR.pdf
_version_	1783725845110587392

Effectiveness of mobile career competencies intervention for Malaysian public managers

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