Assessing the psychological preparedness of Emergency Response Team (ERT) at Mobile Switching Centres (MSC) for Digi Telecommunications Sdn.Bhd.

This study was conducted to assess the psychological skill of Emergency Response Teams (ERT) at various Mobile Switch Centers (MSC) for DiGi Telecom nationwide in responding to emergency at the work place. The research methodology adopted is by population and random sampling. The use of questionn...

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Main Author:	Ng, Goot Seong
Format:	Thesis
Language:	English
Published:	2001
Subjects:	Emergency management Preparedness Telecommunications
Online Access:	http://psasir.upm.edu.my/id/eprint/105888/1/FK%202001%2075%20IR.pdf
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id	my-upm-ir.105888
record_format	uketd_dc
spelling	my-upm-ir.1058882024-02-29T08:07:07Z Assessing the psychological preparedness of Emergency Response Team (ERT) at Mobile Switching Centres (MSC) for Digi Telecommunications Sdn.Bhd. 2001-07 Ng, Goot Seong This study was conducted to assess the psychological skill of Emergency Response Teams (ERT) at various Mobile Switch Centers (MSC) for DiGi Telecom nationwide in responding to emergency at the work place. The research methodology adopted is by population and random sampling. The use of questionnaires based on the self assessment of psychological skills by Dr. Michael 1. Asken (1993) was used to study the strength and weaknesses on the performance or response of relevant psychological skills. The results on the effectiveness of the psychological skills for DiGi ERT were used as a comparison with the Bomba Hazmat Team Penang as control. The psychological skills profile consisting seven conditions namely: confidence, physical arousal, attention control, arousal control, imagery use, commitment, self talk use, and physical condition were examined and analyzed. The results show level of psychological preparedness of ERT and level of psychological varies among the MSC ERTs with a significance value of less than 0.05. The other demographic aspects regarding age, education, rank, duration in ERT, fire fighting experience and fire fighting training attended do have significant effects on psychological skills. Emergency management Preparedness Telecommunications 2001-07 Thesis http://psasir.upm.edu.my/id/eprint/105888/ http://psasir.upm.edu.my/id/eprint/105888/1/FK%202001%2075%20IR.pdf text en public masters Universiti Putra Malaysia Emergency management Preparedness Telecommunications Adam, Nor Mariah
institution	Universiti Putra Malaysia
collection	PSAS Institutional Repository
language	English
advisor	Adam, Nor Mariah
topic	Emergency management Preparedness Telecommunications
spellingShingle	Emergency management Preparedness Telecommunications Ng, Goot Seong Assessing the psychological preparedness of Emergency Response Team (ERT) at Mobile Switching Centres (MSC) for Digi Telecommunications Sdn.Bhd.
description	This study was conducted to assess the psychological skill of Emergency Response Teams (ERT) at various Mobile Switch Centers (MSC) for DiGi Telecom nationwide in responding to emergency at the work place. The research methodology adopted is by population and random sampling. The use of questionnaires based on the self assessment of psychological skills by Dr. Michael 1. Asken (1993) was used to study the strength and weaknesses on the performance or response of relevant psychological skills. The results on the effectiveness of the psychological skills for DiGi ERT were used as a comparison with the Bomba Hazmat Team Penang as control. The psychological skills profile consisting seven conditions namely: confidence, physical arousal, attention control, arousal control, imagery use, commitment, self talk use, and physical condition were examined and analyzed. The results show level of psychological preparedness of ERT and level of psychological varies among the MSC ERTs with a significance value of less than 0.05. The other demographic aspects regarding age, education, rank, duration in ERT, fire fighting experience and fire fighting training attended do have significant effects on psychological skills.
format	Thesis
qualification_level	Master's degree
author	Ng, Goot Seong
author_facet	Ng, Goot Seong
author_sort	Ng, Goot Seong
title	Assessing the psychological preparedness of Emergency Response Team (ERT) at Mobile Switching Centres (MSC) for Digi Telecommunications Sdn.Bhd.
title_short	Assessing the psychological preparedness of Emergency Response Team (ERT) at Mobile Switching Centres (MSC) for Digi Telecommunications Sdn.Bhd.
title_full	Assessing the psychological preparedness of Emergency Response Team (ERT) at Mobile Switching Centres (MSC) for Digi Telecommunications Sdn.Bhd.
title_fullStr	Assessing the psychological preparedness of Emergency Response Team (ERT) at Mobile Switching Centres (MSC) for Digi Telecommunications Sdn.Bhd.
title_full_unstemmed	Assessing the psychological preparedness of Emergency Response Team (ERT) at Mobile Switching Centres (MSC) for Digi Telecommunications Sdn.Bhd.
title_sort	assessing the psychological preparedness of emergency response team (ert) at mobile switching centres (msc) for digi telecommunications sdn.bhd.
granting_institution	Universiti Putra Malaysia
publishDate	2001
url	http://psasir.upm.edu.my/id/eprint/105888/1/FK%202001%2075%20IR.pdf
_version_	1794018917969035264

Assessing the psychological preparedness of Emergency Response Team (ERT) at Mobile Switching Centres (MSC) for Digi Telecommunications Sdn.Bhd.

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