Mediating role of learning goal orientation and predictors of job satisfaction among caregivers of people with disability in Selangor, Malaysia
Job satisfaction is an important element for the field of HRD through organizational development. The main objective of the HRD field is to unleash human expertise through employees' capabilities that benefit the organization. Meanwhile, job satisfaction is the response of employees to their...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2022
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| Subjects: | |
| Online Access: | http://psasir.upm.edu.my/id/eprint/113828/1/113828.pdf |
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| Summary: | Job satisfaction is an important element for the field of HRD through
organizational development. The main objective of the HRD field is to unleash
human expertise through employees' capabilities that benefit the organization.
Meanwhile, job satisfaction is the response of employees to their work that
affects their productivity and organizational development. Although in recent
years, studies associated with job satisfaction have started to proliferate, the
mediating effect of learning goal orientation on the relationship between the
individual differences factors (self-efficacy, personality traits), work condition and
outcome factors (expectancy outcome, perceived organizational support, job
autonomy), and job satisfaction has been poorly understood. Moreover, less
focus is given to the caregivers of people with disability. Therefore, to bridge this
gap and gain new insight, this study aims to examine the role of the mediation
effect of learning goal orientation and the selected factors that influence job
satisfaction among caregivers of people with disability. This study theorised job
satisfaction using the Model of Work Satisfaction by Lent and Brown (2006) as
the main underpinning theory and integrating it with the Model of Proactive
Behavior by Crant (2000) to explain job satisfaction among caregivers with
disability in Selangor.
This study used a quantitative approach with a correlation research design. In
addition, it adopted a cross-sectional study design using a structured
questionnaire for data collection. The study sample consisted of a total of 325
caregivers of people with disability from the Community Base Rehabilitation
Center (CBR) in Selangor, Malaysia, selected through cluster sampling and
purposive sampling. Their answers were analyzed descriptively to determine the
level of all continuous variables involved. Structured Equation Modelling (SEM)
is used for hypotheses testing. Descriptive statistical analysis showed that levels
of job satisfaction, individual differences factors (self-efficacy, personality traits),
work condition and outcome factors (expectancy outcome, perceived
organizational support, job autonomy) and learning goal orientation are
moderate. The results of the study found that there are strong relationships
between individual differences factors (self-efficacy and personality traits), work
condition and outcome factors (expectancy outcome, perceived organizational
support and job autonomy), learning goal orientation and job satisfaction. Selfefficacy,
expectancy outcome and job autonomy influence job satisfaction, while
no influence was shown by personality traits, perceived organizational support
and learning goal orientation on job satisfaction. Finally, the study showed no
mediating effect of learning goal orientation between all predictors and job
satisfaction.
Overall, the study shows caregivers of people with disability are aware of the
importance of job satisfaction. HRD practitioners must enhance their role in the
organization by raising awareness of the importance of having a desire to learn
in order to increase their knowledge and skills for the purpose of organizational
development. Self-efficacy is the most influential factor on job satisfaction among
caregivers with disability, as it is the primary determinant of their continued
survival in the organization. |
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