Nik Mohd Masdek, N. R. (2010). Frontline Employees’ Service Recovery Performance in Malaysian Hotels.
Chicago Style (17th ed.) CitationNik Mohd Masdek, Nik Rozana. Frontline Employees’ Service Recovery Performance in Malaysian Hotels. 2010.
MLA引文Nik Mohd Masdek, Nik Rozana. Frontline Employees’ Service Recovery Performance in Malaysian Hotels. 2010.
警告:這些引文格式不一定是100%准確.