APA (7th ed.) Citation

Nik Mohd Masdek, N. R. (2010). Frontline Employees’ Service Recovery Performance in Malaysian Hotels.

Chicago Style (17th ed.) Citation

Nik Mohd Masdek, Nik Rozana. Frontline Employees’ Service Recovery Performance in Malaysian Hotels. 2010.

MLA (8th ed.) Citation

Nik Mohd Masdek, Nik Rozana. Frontline Employees’ Service Recovery Performance in Malaysian Hotels. 2010.

Warning: These citations may not always be 100% accurate.